Patrique Mercier Recruitment

Customer Support, Flemish Speaking

Patrique Mercier Recruitment

full-time

Posted on:

Location Type: Hybrid

Location: Sofia • Bulgaria

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About the role

  • - Deliver outstanding customer support to Flemish-speaking clients through various communication channels.
  • - Assist customers with inquiries about telecommunications products and services, resolving issues efficiently.
  • - Maintain accurate records of customer interactions and feedback in our CRM system.
  • - Collaborate with team members to achieve service objectives and enhance customer satisfaction.
  • - Participate in ongoing training to keep up with industry trends and improve service delivery.

Requirements

  • - Fluency in Flemish (written and spoken) is essential.
  • - A strong commitment to delivering excellent customer service.
  • - Previous experience in customer support, especially within telecommunications, is a plus but not mandatory.
  • - Excellent communication and interpersonal skills.
  • - A proactive and positive team player.
  • - Strong analytical and problem-solving abilities.
  • - Willingness to relocate to Bulgaria and experience a new culture!
Benefits
  • - Private Health Insurance
  • - Training & Career Development
  • - Additional Performance Bonuses
  • - 150 euros towards your flight
  • - Active account manager regarding relocation
  • - Indefinite contract
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Soft Skills
customer servicecommunication skillsinterpersonal skillsanalytical skillsproblem-solving skillsteam playerproactive attitudepositive attitude