Patrique Mercier Recruitment

Flemish Speaking Customer Service

Patrique Mercier Recruitment

full-time

Posted on:

Location Type: Hybrid

Location: Sofia • Bulgaria

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About the role

  • - Provide exceptional customer support to Flemish-speaking clients through phone, email, and live chat.
  • - Address customer inquiries and resolve issues effectively to enhance overall satisfaction.
  • - Maintain a courteous and professional demeanor in all interactions.
  • - Document customer interactions accurately to help improve service delivery.
  • - Collaborate with team members to achieve collective goals and improve customer experience.
  • - Participate in ongoing training to stay updated on products and best practices.

Requirements

  • - Fluency in Flemish (both written and spoken) is essential.
  • - Passion for delivering excellent customer service and support.
  • - Previous experience in customer service or technical support is advantageous but not required.
  • - Strong communication and interpersonal skills.
  • - Ability to work independently while being part of a collaborative team.
  • - Proactive and positive approach to problem-solving.
  • - Eagerness to learn and grow within a supportive and innovative environment!
Benefits
  • - Private Health Insurance
  • - Training & Career Development
  • - Additional Performance Bonuses
  • - 150 euros towards your flight
  • - Active account manager regarding relocation
  • - Indefinite contract
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
customer supporttechnical supportproblem-solving
Soft Skills
communicationinterpersonal skillscollaborationcourteous demeanorprofessionalismproactive approachpositive attitudeeagerness to learn