Shape the future of Patriot’s Payments & Risk products by improving payment flows, reducing fraud, and strengthening compliance.
Operate at the intersection of systems, data, and customer experience.
Collaborate with engineering, design, and operations to build backend improvements, internal tools, and customer-facing features.
Build deep expertise across six areas that shape Patriot’s Payments & Risk strategy.
Define upcoming work, collaborate on solutions that balance customer experience, compliance, and operations.
Engage with customers and internal teams to understand how payment timing, reliability, and risk decisions affect their experience.
Analyze payment performance, fraud patterns, identity workflows, and risk thresholds.
Learn Patriot’s risk posture, financial operations, fraud processes, KYC, and BSA/AML requirements.
Stay current on payment technologies, fraud trends, regulatory changes, and settlement expectations.
Use AI to accelerate research, analysis, planning, and drafting, and help identify high-value opportunities for AI-driven improvements in payments, fraud detection, and operations.

Requirements

5+ years in a SaaS Product Manager role
Background with complex systems, financial workflows, risk operations, or compliance in payments/fintech
2+ years of experience with payment rails (e.g., ACH, direct deposit, or instant payments) and an understanding of how their capabilities and constraints impact customer experience and risk
Proven record of launching successful products or platforms with iterative, metrics-driven improvements
Familiarity with KYC, BSA/AML, fraud detection, or identity verification (conceptual knowledge is fine)
Experience collaborating with development, design, QA, and operations teams, with working knowledge of agile SDLC and release management.

Benefits

Comprehensive suite of benefits that help our team thrive inside and outside of work.

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools

payment flowsfraud detectionKYCBSA/AMLpayment railsfinancial workflowsrisk operationsagile SDLCmetrics-driven improvementsiterative product development

Soft Skills

collaborationcustomer experience focusanalytical skillsproblem-solvingcommunicationteam engagementstrategic thinkingcustomer understandingoperational efficiencyadaptability