Patrianna

Player Operations Specialist

Patrianna

full-time

Posted on:

Location Type: Remote

Location: Gibraltar

Visit company website

Explore more

✨ AI Apply
Apply

About the role

  • Fraud Detection & Prevention: Analyze player behavior patterns and transaction data to identify and prevent fraudulent accounts and suspicious activities before they impact our community
  • KYC & Compliance: Conduct thorough identity verification procedures, assess risk profiles, and perform Enhanced Due Diligence on high-risk accounts to maintain regulatory standards
  • Payment Operations: Manage end-to-end payment processes including transaction verification, invoice processing, reconciliation, and payment decision workflows
  • Risk Investigation: Review transaction reports for anomalies, investigate potential money laundering activities, and document findings for regulatory compliance
  • Cross-Team Collaboration: Partner with compliance, customer support, and product teams to maintain documentation standards and continuously improve our risk management framework
  • Reporting & Documentation: Maintain accurate customer records, track case resolution progress, and escalate operational issues through proper channels

Requirements

  • 2+ years in KYC, Payments, or Risk Specialist roles within financial services, fintech, or gaming industries
  • Bachelor's degree in finance, Business, Criminal Justice, or equivalent professional experience
  • Hands-on experience with USA and/or European gaming regulations and compliance frameworks
Benefits
  • Fully remote work environment with flexible scheduling
  • International team collaboration opportunities
  • Cutting-edge fraud detection technology
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
fraud detectiontransaction analysisidentity verificationrisk assessmentdue diligencepayment processingtransaction verificationreconciliationrisk investigationregulatory compliance
Soft Skills
cross-team collaborationdocumentation standardscommunicationproblem-solvinganalytical thinking
Certifications
Bachelor's degree in financeBachelor's degree in BusinessBachelor's degree in Criminal Justice