Pathlock

Junior Implementation Specialist

Pathlock

full-time

Posted on:

Location Type: Office

Location: Denver • Colorado • United States

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Job Level

Junior

Tech Stack

Cloud

About the role

  • Assist in the implementation and configuration of Pathlock solutions for new clients.
  • Collaborate with clients to gather requirements and ensure successful onboarding.
  • Provide training and support to end users to maximize adoption and efficiency.
  • Troubleshoot and resolve technical issues during the implementation process.
  • Document client interactions, configurations, and troubleshooting steps.
  • Work cross-functionally with Product, Engineering, and Support teams to enhance the customer experience.
  • Maintain knowledge of product updates and best practices to continually improve implementation strategies.

Requirements

  • Bachelor’s degree in business, Information Technology, Computer Science, or a related field (or equivalent experience).
  • Strong analytical and problem-solving skills.
  • Excellent communication and interpersonal abilities.
  • Basic understanding of SaaS platforms and cloud-based software solutions.
  • Ability to work independently and in a team-oriented environment.
  • Detail-oriented with strong organizational skills.
  • Prior experience in customer service, technical support, or software implementation is a plus.
Benefits
  • Cutting-Edge Technology: Engage with the latest in enterprise software security and data analytics.
  • Collaborative Culture: Join a team of dedicated professionals who champion innovation, mentorship, and knowledge-sharing.
  • Professional Growth: We invest in our people through training, continuous feedback, and clear career tracks.
  • Impactful Work: Contribute to security solutions that help high-profile clients maintain trust and operational excellence in their industries.
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
SaaScloud-based softwareimplementationconfigurationtroubleshootingtechnical supportcustomer service
Soft Skills
analytical skillsproblem-solving skillscommunication abilitiesinterpersonal abilitiesorganizational skillsdetail-orientedteam-oriented
Certifications
Bachelor’s degreeInformation TechnologyComputer Science