Passport Health

Customer Support

• Serve as the first point of contact for clients via inbound phone calls
• Gather key travel details including destination, departure dates, and trip purpose
• Identify time-sensitive needs and secure same-day or near-term appointments when necessary
• Schedule consultations, immunization visits, and follow-up appointments with attention to detail
• Build trust and long-term relationships with clients
• Support leadership with administrative and project-based tasks
• Manage multiple requests calmly in a fast-paced environment

Customer Service Representative, Bilingual