Passion for Life, Inc.

Program Manager

• Support the planning, coordination, and execution of career readiness programs.
• Assist with program logistics, data tracking, participant engagement, and process improvement.
• Prioritize facilitating and planning program service logistics.
• Update and develop program policies, procedures, and SOPs for existing programs (onsite and virtual).
• Develop and update key performance indicators (KPIs) and metrics to ensure operational goals are met and aligned.
• Conduct comprehensive analyses of existing program processes to identify inefficiencies and areas for improvement.
• Collect and analyze data on program performance to ensure continuous improvement initiatives.
• Manage and execute day-to-day operations for program services.
• Participate in projects and work plan development while implementing project tasks with established timelines and deliverables.
• Support and guide the program operations team, management, career coaches, and other team members.
• Collaborate with internal teams, including Program Operations, HR, Instructional Design, and other departments.

Program Operations Coordinator Intern