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Program Operations Coordinator Intern
Passion for Life, Inc.. Support the planning, coordination, and execution of career readiness programs.
About the role
Key responsibilities & impact- Support the planning, coordination, and execution of career readiness programs.
- Assist with program logistics, data tracking, participant engagement, and process improvement.
- Prioritize facilitating and planning program service logistics.
- Update and develop program policies, procedures, and SOPs for existing programs (onsite and virtual).
- Develop and update key performance indicators (KPIs) and metrics to ensure operational goals are met and aligned.
- Conduct comprehensive analyses of existing program processes to identify inefficiencies and areas for improvement.
- Collect and analyze data on program performance to ensure continuous improvement initiatives.
- Manage and execute day-to-day operations for program services.
- Participate in projects and work plan development while implementing project tasks with established timelines and deliverables.
- Support and guide the program operations team, management, career coaches, and other team members.
- Collaborate with internal teams, including Program Operations, HR, Instructional Design, and other departments.
Requirements
What you’ll need- Current student or recent graduate in Business Administration, Nonprofit Management, Public Administration, Education, Social Sciences, Organizational Development, or a related field.
- Experience in program coordination, operations, data analysis, or project management (preferred but not required).
- Strong organizational skills to coordinate logistics, manage multiple tasks, meet deadlines, and track project deliverables efficiently.
- Ability to collect, analyze, and interpret data to improve program effectiveness, update policies and SOPs, and enhance operational efficiency.
- Excellent verbal and written communication skills, collaboration across teams, and proficiency in Microsoft Office, Google Suite, and project management tools.
Benefits
Comp & perks- Candidates will undergo a background check as part of the hiring process.
- Candidates are responsible for covering the cost of this background check.
- This is an unpaid volunteer role.
ATS Keywords
✓ Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
data analysisprogram coordinationoperations managementproject managementprocess improvementkey performance indicatorsmetrics development
Soft Skills
organizational skillscommunication skillscollaborationlogistics coordinationtask management