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Program Operations Coordinator Intern
Passion for Life, Inc.Intern supporting planning and execution of career readiness programs for nonprofit organization Passion for Life, Inc. Involves logistics, data tracking, participant engagement, and collaboration with various teams.
About the role
Key responsibilities & impact- Support the planning, coordination, and execution of career readiness programs.
- Assist with program logistics, data tracking, participant engagement, and process improvement.
- Prioritize facilitating and planning program service logistics.
- Update and develop program policies, procedures, and SOPs for existing programs (onsite and virtual).
- Develop and update key performance indicators (KPIs) and metrics to ensure operational goals are met and aligned.
- Conduct comprehensive analyses of existing program processes to identify inefficiencies and areas for improvement.
- Collect and analyze data on program performance to ensure continuous improvement initiatives.
- Manage and execute day-to-day operations for program services.
- Participate in projects and work plan development while implementing project tasks with established timelines and deliverables.
- Support and guide the program operations team, management, career coaches, and other team members.
- Collaborate with internal teams, including Program Operations, HR, Instructional Design, and other departments.
Requirements
What you’ll need- Current student or recent graduate in Business Administration, Nonprofit Management, Public Administration, Education, Social Sciences, Organizational Development, or a related field.
- Experience in program coordination, operations, data analysis, or project management (preferred but not required).
- Strong organizational skills to coordinate logistics, manage multiple tasks, meet deadlines, and track project deliverables efficiently.
- Ability to collect, analyze, and interpret data to improve program effectiveness, update policies and SOPs, and enhance operational efficiency.
- Excellent verbal and written communication skills, collaboration across teams, and proficiency in Microsoft Office, Google Suite, and project management tools.
Benefits
Comp & perks- Candidates will undergo a background check as part of the hiring process.
- Candidates are responsible for covering the cost of this background check.
- This is an unpaid volunteer role.
ATS Keywords
✓ Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
data analysisprogram coordinationoperations managementproject managementprocess improvementkey performance indicatorsmetrics development
Soft Skills
organizational skillscommunication skillscollaborationlogistics coordinationtask management