Partners Health Management

Manager

• The Innovations Care Manager is responsible for providing Tailored Care Management for members with intellectual/developmental disabilities enrolled in the NC Innovations waiver.
• Actively engages with members through comprehensive assessment, care planning, health promotion, and comprehensive transitional care.
• Provide assessment and care management services aimed at the integration of primary, behavioral and specialty health care, and community support services, using a comprehensive person-centered care plan.
• Complete a care management comprehensive assessment within required timelines and update as needed.
• Develop and update a comprehensive Individual Support Plan.
• Ensure that the member/legally responsible person (LRP) and all others responsible for plan implementation sign the plan and updates.
• Secure service authorizations for all Innovations waiver services.
• Facilitate access to and monitor services identified in the Individual Support Plan.
• Provide education and guidance on self-management and self-advocacy.
• Facilitation of services for the member and family/caregiver during care transitions.
• Maintain medical record compliance/quality.

Innovations Care Manager – Mobile/Remote