Innovations Care Manager – Mobile/Remote

Partners Health Management

Innovations Care Manager responsible for tailored care management for I/DD members enrolled in NC Innovations waiver. Engaging members through assessment, care planning, and transitional care with travel required.

Posted 6/9/2026full-timeRemote • North Carolina • 🇺🇸 United StatesJuniorMid-LevelWebsite

About the role

Key responsibilities & impact

The Innovations Care Manager is responsible for providing Tailored Care Management for members with intellectual/developmental disabilities enrolled in the NC Innovations waiver.
Actively engages with members through comprehensive assessment, care planning, health promotion, and comprehensive transitional care.
Provide assessment and care management services aimed at the integration of primary, behavioral and specialty health care, and community support services, using a comprehensive person-centered care plan.
Complete a care management comprehensive assessment within required timelines and update as needed.
Develop and update a comprehensive Individual Support Plan.
Ensure that the member/legally responsible person (LRP) and all others responsible for plan implementation sign the plan and updates.
Secure service authorizations for all Innovations waiver services.
Facilitate access to and monitor services identified in the Individual Support Plan.
Provide education and guidance on self-management and self-advocacy.
Facilitation of services for the member and family/caregiver during care transitions.
Maintain medical record compliance/quality.

Requirements

What you’ll need

Bachelor’s degree in a field related to health, psychology, sociology, social work, nursing, or another relevant human services area and two (2) years of full-time experience with I/DD population OR
Bachelor’s degree in a field other than human services and four (4) years of full-time experience with I/DD population OR
Master’s degree in human services and one (1) year of full-time experience with I/DD population OR
Licensure as a registered nurse (RN) and four (4) years of full-time accumulated experience with I/DD AND
Two (2) years of prior Long-Term Services and Supports (LTSS) and/or Home and Community Based Services (HCBS) coordination, care delivery monitoring and care management experience.
Must reside in North Carolina or within 40 miles of the NC border
Must have ability to travel regularly as needed to perform job duties

Benefits

Comp & perks

Competitive Compensation & Benefits Package!
Annual incentive bonus plan
Medical, dental, and vision insurance with low deductible/low cost health plan
Generous vacation and sick time accrual
12 paid holidays
State Retirement (pension plan)
401(k) Plan with employer match
Company paid life and disability insurance
Wellness Programs
Public Service Loan Forgiveness Qualifying Employer

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

care managementcomprehensive assessmenthealth promotionperson-centered care planIndividual Support Planservice authorizationsself-management educationself-advocacy guidancemedical record complianceLong-Term Services and Supports (LTSS)

Soft Skills

communicationengagementfacilitationmonitoringorganizational skillscollaborationproblem-solvingadvocacytransition supportrelationship building

Certifications

Bachelor’s degreeMaster’s degreeRegistered Nurse (RN) licensure