Pre-Sales Solution Engineer – EU
Parsec Automation Corp.
full-time
Posted on:
Location Type: Remote
Location: United States
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About the role
- Partner closely with sales representatives to manage the discovery and qualification process, identifying customer needs and designing solutions using TrakSYS that align with their business goals.
- Work alongside the sales team throughout the sales cycle to identify opportunities and qualify leads.
- Prepare and deliver high-quality product demonstrations tailored to the unique needs of each client.
- Showcase how TrakSYS integrates across the four key manufacturing technology layers: Machine, PLC, SCADA, and ERP.
- Analyze customer manufacturing processes and challenges, such as production efficiency, quality control, inventory management, and maintenance.
- Design detailed TrakSYS solutions that integrate seamlessly into their existing systems and provide end-to-end visibility and control.
- Lead the development of PoCs to validate TrakSYS's feasibility and effectiveness.
- Build custom demo environments using your technical expertise in SQL and C# to simulate real-world scenarios and meet specific customer requirements.
- Work with product management and engineering teams to communicate customer feedback, ensuring continuous product improvement.
- Assist in shaping the future direction of the TrakSYS platform by sharing insights from your engagements.
- Act as the trusted technical advisor for key stakeholders throughout the sales and implementation process.
- Build strong, long-term relationships that drive customer success and product adoption.
Requirements
- Strong experience with Manufacturing Execution Systems (MES) and a deep understanding of the technology layers that support manufacturing, including PLC, SCADA, and ERP systems.
- Proficiency in SQL and experience building complex queries to support demos and PoCs.
- Proficiency in C# or another object-oriented programming language for customizing solutions and integrations.
- Experience in a Sales Engineer, Solutions Engineer, or Pre-Sales Engineer role, ideally within a manufacturing or industrial software environment.
- Proven track record of working collaboratively with sales teams to manage customer discovery, qualify opportunities, and successfully close deals.
- Excellent verbal and written communication skills, with the ability to explain complex technical concepts to both technical and non-technical audiences.
- Strong analytical and problem-solving skills, with a focus on designing scalable and effective solutions that align with customer needs.
- Familiarity with common manufacturing challenges, such as production optimization, quality management, inventory control, and equipment maintenance.
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
SQLC#Manufacturing Execution Systems (MES)PLCSCADAERPproduct demonstrationsPoC developmentcustom solutionscomplex queries
Soft Skills
communication skillsanalytical skillsproblem-solving skillscollaborationcustomer relationship managementtechnical advisingcustomer successsales supportpresentation skillsinsight sharing