Parloa

Lead Content Marketing

Parloa

full-time

Posted on:

Location Type: Hybrid

Location: New York City • New York • United States

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Salary

💰 $170,000 - $185,000 per year

Job Level

Senior

About the role

  • Own Parloa’s editorial voice and content strategy
  • Act as Editor-in-Chief for Parloa, defining and enforcing voice, tone, and editorial standards across all content.
  • Own the end-to-end content strategy across web, blog, long-form assets, executive thought leadership, and flagship narratives.
  • Build and maintain an AI-enabled, scalable editorial system that includes briefs, style guides, review workflows, and quality bars.
  • Manage and elevate external writers, agencies, and contributors to ensure consistent, high-quality output.
  • Partner closely with Product, Engineering, and Applied AI teams to translate complex systems into clear, authoritative content.
  • Work with stakeholders and oversee deep technical content, such as: AI system and architecture explainers, evaluation frameworks, and best-practice guides, research-backed POVs on agentic AI and enterprise customer experience.
  • Ensure technical accuracy while maintaining strong narrative clarity and persuasion.
  • Position Parloa as a credible technical authority, not just a marketing voice.
  • Design and run a content engine that supports awareness, education, and evaluation stages of the buyer journey to drive pipelines.
  • Identify core themes and narratives aligned with Parloa’s product strategy and category positioning.
  • Translate “hero” content into multi-format outputs across campaigns, executive communications, events, and partnerships by collaborating closely with Brand, Product Marketing, Growth, Partnerships, and Field Marketing teams.

Requirements

  • 7+ years of experience in B2B content marketing, ideally within AI, developer tools, or highly technical enterprise SaaS.
  • Familiarity with using AI-assisted content creation tools to accelerate research, drafting, editing, and repurposing—paired with exceptional writing and editing skills with strong narrative judgment and editorial taste.
  • Proven SEO/LLM search wins in competitive categories, being able to translate complex technical concepts into compelling, credible content.
  • Comfort working deeply with engineers, product leaders, and AI practitioners.
  • Strong strategic mindset paired with hands-on execution skills.
  • Excellent stakeholder management and the ability to influence without direct authority.
  • Highly organized, detail-oriented, and committed to quality at scale.
Benefits
  • The opportunity to join a rapidly growing Conversational AI startup with offices in Berlin, New York, and Munich.
  • Enjoy an immersive company onboarding experience, where you’ll have the chance to delve into the Parloa product and immerse yourself in our dynamic company culture.
  • Hybrid work environment - we believe in hiring the best talent, no matter where they are based. However, we love to build real connections and want to welcome everyone in the office on certain days.
  • Attractive compensation package with equity.
  • Training and development budget which can be used for conferences and attending development courses to ensure continuous professional growth.
  • Flexible working hours, Unlimited PTO and travel opportunities.
  • Regular team events, game nights, and other social activities.
  • A beautiful office with flair in the heart of NYC with all the conveniences, such as social area, snacks, and drinks.
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
content strategyeditorial standardsAI-enabled systemstechnical contentSEOB2B content marketingnarrative claritywritingeditingresearch
Soft Skills
stakeholder managementstrategic mindsetinfluence without authorityorganizational skillsdetail-orientedcommitment to qualitynarrative judgmentcollaborationexecution skillspersuasion