Senior Partner Solution Engineer – DACH
Parloa
full-time
Posted on:
Location Type: Remote
Location: Germany
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Job Level
About the role
- Serve as a Partner Sales Engineer, playing a critical role in increasing partner success and Parloa sales.
- Build, maintain, and grow ongoing, trusted relationships with strategic and emerging partners.
- Work hands-on with partners in Parloa sandbox environments, guiding them through platform capabilities, configurations, and best practices.
- Teach and coach partners to confidently:
- Discover customer needs and identify high-impact AI Agent use cases
- Demo Parloa in a compelling, value-driven way
- Solution and architect AI Agent deployments aligned to customer goals
- Scope opportunities with technical accuracy and commercial clarity
- Lead and support technical discovery sessions with customers and partners to understand business challenges, success metrics, and existing systems.
- Design solutions that align Parloa’s product capabilities with real customer outcomes such as improved CX, automation, scalability, and cost reduction.
- Support proofs of concept, pilots, and technical validations as needed.
- Clearly articulate Parloa’s business value and product differentiation to both technical and non-technical stakeholders.
- Collaborate closely with Sales, Partnerships, Product, and Customer teams to support partner-led and co-sell opportunities.
- Provide partner feedback to internal teams to improve product, enablement, and solution patterns.
- Advocate for partner and customer needs to influence product roadmap discussions.
- Contribute to improving internal processes, documentation, and ways of working.
- Attend external events, team meetings, and annual events.
Requirements
- 5+ years of experience as a Sales Engineer, preferably within SaaS, AI, CCaaS, or enterprise software.
- Deep experience with enterprise technology.
- Experience with sales processes and market dynamics.
- Fluent in German and English.
- Confident presentation and communication skills.
- Ability to work under pressure and solve problems.
- Strong consultative skills with the ability to guide discovery conversations and tailor solutions to customer and partner needs.
- Solid technical aptitude with the confidence to work hands-on in demo or sandbox environments.
- Excellent communication and storytelling skills, enabling you to engage both technical audiences and business leaders.
- A partner- and customer-first mindset with a passion for helping others succeed.
- Ability to thrive in a fast-paced, evolving environment and manage multiple partner engagements simultaneously.
Benefits
- Join a diverse team of 40+ nationalities with flat hierarchies and a collaborative company culture.
- Opportunity to build and scale your career at the intersection of customer-facing roles and engineering in a dynamic startup on its journey to become an international leader in SaaS platforms for Conversational AI.
- Deutschland ticket, Urban Sports Club, Job Rad, Nilo Health, weekly sponsored office lunches.
- Competitive compensation and equity package.
- Flexible working hours, 28 vacation days and workation opportunities.
- Access to a training and development budget for continuous professional growth.
- Regular team events, game nights, and other social activities.
- Work from a home and/or our beautiful office(s) in the heart of Berlin or Munich with adjustable desks, social areas, fresh fruits, cereals, and drinks.
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
Sales EngineeringAI Agent deploymentsTechnical discoverySolution architectureProofs of conceptTechnical validationSaaSCCaaSEnterprise softwareEnterprise technology
Soft Skills
Presentation skillsCommunication skillsProblem-solvingConsultative skillsStorytelling skillsPartner-first mindsetCustomer-first mindsetAbility to work under pressureAbility to manage multiple engagementsAdaptability