Parloa

Senior Forward Deployed Engineer

Parloa

full-time

Posted on:

Location Type: Hybrid

Location: New York CityNew YorkUnited States

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Salary

💰 $230,000 - $330,000 per year

Job Level

Tech Stack

About the role

  • Own deployment engineering projects: Lead the technical execution (incl. product engineering) of Parloa’s deployments inside large, complex enterprise environments
  • Design for scale and resilience: Architect deployment solutions that meet enterprise-grade requirements for performance, reliability, and security
  • Engineer solutions where none exist: Build custom extensions, integrations, and configurations to close product gaps and meet enterprise requirements
  • Work across systems & stacks: Operate at the intersection of backend engineering, DevOps, and data engineering to ensure seamless delivery
  • Partner with enterprise teams: Collaborate directly with customer engineering organizations to overcome constraints and deliver measurable outcomes
  • Guide and mentor others: Collaborate with and provide technical guidance to more junior in-field engineers
  • Influence at senior levels: Engage with enterprise architects and senior technical stakeholders, discussing solutions and architectures in depth to ensure alignment and credibility
  • Debug under pressure: Rapidly unblock issues in mission-critical environments and ensure customer success.
  • Shape the product: Act as the feedback loop between the field and our core engineering teams - turning deployment learnings into platform evolution
  • Deliver long-term impact: Work closely with Deployment Strategists to ensure scalable architectures and durable customer value

Requirements

  • 7+ years of professional experience in software engineering, systems integration, DevOps, or data engineering roles with direct customer impact
  • Proven track record of leading deep technical deployments and integrations in large-scale enterprise environments
  • Strong technical depth across backend engineering, infrastructure-as-code, Kubernetes/cloud platforms, APIs, and databases - with proven experience in systems design and the ability to go hands-on in production systems
  • Ability to operate independently in ambiguous, high-responsibility settings, especially when deploying live to enterprise systems
  • A builder’s mindset with bias for action, creativity under pressure, and an obsession with making things work in the real world
  • Degree in Computer Science, Engineering, or related technical field
  • Strong plus: Experience building or integrating AI/LLM-powered systems (e.g., embedding agent workflows, vector databases, prompt orchestration)
Benefits
  • The opportunity to join a rapidly growing Conversational AI startup with offices in Berlin, New York, and Munich.
  • Experience an immersive company onboarding experience, where you’ll have the chance to delve into the Parloa product and immerse yourself in our dynamic company culture.
  • Hybrid work environment - we believe in hiring the best talent, no matter where they are based. However, we love to build real connections and want to welcome everyone in the office on certain days.
  • Attractive compensation package with equity.
  • Training and development budget which can be used for conferences and attending development courses to ensure continuous professional growth.
  • Flexible working hours, Unlimited PTO and travel opportunities.
  • Regular team events, game nights, and other social activities.
  • A beautiful office with flair in the heart of NYC with all the conveniences, such as social area, snacks, and drinks.

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard skills
software engineeringsystems integrationDevOpsdata engineeringbackend engineeringinfrastructure-as-codeKubernetesAPIsdatabasessystems design
Soft skills
leadershipcollaborationmentoringproblem-solvingcreativity under pressureindependencecustomer successinfluencecommunicationfeedback