Park National Bank

Product Designer

• Lead the end-to-end design strategy for digital banking experiences
• Design and optimize user flows, wireframes, prototypes, and visual interfaces for key journeys
• Champion an omnichannel approach by aligning digital experiences with branch, contact center, and marketing interactions
• Conduct and synthesize user research, usability testing, customer feedback, and behavioral analytics
• Collaborate with Marketing, IT, and cross-functional stakeholders to translate business needs
• Develop and maintain scalable design standards, UI patterns, and design systems
• Collaborate with vendor partners in optimizing their platforms
• Leverage insights from market trends, competitive audits and emerging UX/UI innovations
• Partner with analytics and product teams to define metrics, track KPIs, and evaluate performance of digital journeys
• Ensure digital experiences meet security, accessibility, and compliance standards
• Maintain awareness of and adherence to Bank’s compliance requirements and risk management

UX Design Manager