Digital Banking Fraud Analyst

Park National Bank

Digital Banking Fraud Analyst reviewing and analyzing real-time digital fraud alerts flagged by fraud monitoring systems. Engaging with financial institutions and validating account transactions for possible fraud.

Posted 6/18/2026full-timeRemote • Ohio • 🇺🇸 United StatesJuniorMid-LevelWebsite

About the role

Key responsibilities & impact

Review and analyze real-time digital fraud alerts flagged by the bank's digital fraud monitoring systems to determine if further investigation or action is necessary.
Gather and analyze reports, records, and information from internal and external sources, including online information and bank records, to facilitate investigations.
Utilize multiple technologies such as Actimize, Compass, Client Central, and FraudMap, and employ sound judgement to examine account activity and detect potentially fraudulent activity.
Email correspondence regarding suspect transactions to appropriate stakeholders and conduct appropriate follow-up.
Correspond with internal and external entities regarding customers, accounts, and transactions to validate relevant information.
Engage with other financial institutions and fraud units to confirm fraud, identify common suspects, and emerging trends.
Monitor the payment or return of transaction items based upon analysis and decisioning received from the branches.
Identify and analyze current trends to develop preventative strategies.
Create and maintain digital records and files.
Prepare reports and enter cases into the internal case management system and escalates cases when appropriate.
Maintain awareness of and adherence to the Bank’s compliance requirements and risk management concepts, expectations, policies and procedures and apply them to daily tasks.
Deliver a consistent, high level of service within our Serving More standards.
Other duties as assigned.

Requirements

What you’ll need

2-6 years of fraud experience or related banking experience.
Must possess a high school diploma or equivalent.
Preferred 4 Year / Bachelors Degree.
Bachelor's degree in business or finance or 3+ years real-time digital platform fraud monitoring and other systems.

Benefits

Comp & perks

A flexible work arrangement is available for this position.
This role is remote, but candidate is required to meet approximately once month on-site in Newark.
Candidate must live within the Park footprint.

ATS Keywords

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Hard Skills & Tools

fraud analysisdigital fraud monitoringreport analysiscase managementpreventative strategiestransaction monitoringdata analysisrisk management

Soft Skills

judgmentcommunicationcollaborationcustomer serviceattention to detail