Relationship Manager – Banking Correspondent

Paraná Banco S/A

full-time

Posted on:

Location Type: Remote

Location: Brazil

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About the role

  • Act strategically in the management of Exclusive Correspondents, promoting commercial development, relationship building, dissemination of best practices and achievement of targets through the design of customized actions and performance analysis.
  • Efficiently manage the portfolio of Banking Correspondents, ensuring client satisfaction and loyalty.
  • Develop and maintain strong relationships with Banking Correspondents, understanding their needs and offering tailored solutions.
  • Assist Banking Correspondents in defining and implementing business strategies, contributing to the growth and success of their operations.
  • Provide market insights and analyses that can be used to identify and develop new business opportunities.
  • Monitor the performance of Banking Correspondents, ensuring that branches achieve expected results.
  • Analyze performance indicators of Correspondents and their teams, identifying improvement opportunities and proposing actions to increase sales and results.
  • Develop and implement initiatives and strategies to ensure the attainment of targets established for correspondents, using detailed analyses.
  • Create specific action plans for each Correspondent aimed at maximizing results.
  • Conduct periodic visits to Correspondents, recording all interactions and observations in the Follow-up Form.
  • Ensure that visits are productive and lead to concrete improvements for Correspondents.
  • Identify training and development needs for the Correspondents under your management.
  • Organize training schedules together with the responsible areas, ensuring Correspondents receive the necessary knowledge to perform their functions effectively.
  • Availability to travel is required.

Requirements

  • Bachelor’s degree in Business Administration, Economics, Accounting, Finance or related field.
  • Knowledge and experience in the payroll-deductible loan market (consigned credit).
  • Experience in managing a network of partners.
  • Ability to propose strategic planning aligned with the company’s business strategy, focused on growth and development of the partner network.
  • Knowledge of financial products.
  • Skills in sales management, strategic planning and a strong performance orientation.
  • Analytical ability to make data-driven decisions based on metrics and indicators.
  • Ability to interpret financial and market reports to identify improvement opportunities.
  • Business-oriented mindset with a focus on growth and innovation.
  • Excellent communication and interpersonal skills, with the ability to build and maintain strong relationships with clients and partners.
Benefits
  • Meal allowance and food vouchers (no deductions from salary)
  • Transportation allowance (if needed)
  • Health and dental insurance
  • Partnerships with restaurants, universities, travel networks and language schools
  • Psychological counseling
  • Vaccination campaigns
  • Life insurance
  • Social assistance services
  • Corporate learning academy (Learning.Rocks)
  • Birthday day off
  • Gympass
  • Profit sharing (PLR)
  • Childcare subsidy or nanny allowance
  • 6-month maternity leave and 30-day paternity leave
  • No dress code: dress as you prefer!
  • At our on-site headquarters you will find: common areas and a lactation/breastfeeding room
  • Employee referral program

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard skills
strategic planningsales managementperformance analysisdata-driven decision makingfinancial products knowledgemarket analysisbusiness strategy developmentrelationship managementaction plan developmenttraining and development
Soft skills
communication skillsinterpersonal skillsanalytical abilityclient relationship buildingproblem-solvingorganizational skillsperformance orientationbusiness-oriented mindsetinnovation focusteam collaboration
Certifications
Bachelor’s degree in Business AdministrationBachelor’s degree in EconomicsBachelor’s degree in AccountingBachelor’s degree in Finance