
OTC Analyst – Digital Collections
Paramount
full-time
Posted on:
Location Type: Office
Location: Louisville • Kentucky • Tennessee • United States
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Tech Stack
About the role
- Oversee and manage a Digital Collections portfolio of approx. $100M includes actively resolving discrepancies & translating to cash
- Performing follow-ups on accounts with significant aging or past due amounts
- Supporting customers ad-hoc requests (statement of accounts, invoice copies, backup documentation, accounts reconciliations, etc.)
- Investigate and resolve customer disputes/issues by working with Client Services, Sales Teams, and other departments as needed
- Ability to work closely with the Billing Analyst on invoices that need to be re-billed
- Meeting individual cash collection targets (Aging, DSO, % of Overdue, etc.)
- Providing immediate escalation of any concerns such as changes in the customers payment trends
- Assists in A/R related special projects including unapplied cash reconciliations, trends, discrepant reports, and accounts at risk
- Supporting the Cash Application team in the account reconciliation process (addressing cash application issues and following-up with customers on missing documentation & remittances)
- Review Credit Applications from Clients applying for credit
- Perform credit line evaluation, monitor payment patterns, and order review
- Set up credit files and send applications to outside payment vetting service
- Assist the collection team on collection issues such as providing contact info
- Prepare digital refund requests
- Work with management to provide accurate cash forecast models
- Reconcile accounts on a timely basis by quickly and consistently following up on unidentified cash receipts and credits
- Support OTC Projects like sending a Discrepant Report to Sales, updating Check Expected Report, and Reconciling Aged Transactions
Requirements
- 3+ years of relevant working experience in a similar role
- General knowledge of accounting principles
- Detail-orientation with a penchant for data accuracy
- Knowledge of Microsoft Excel & Word
- Analytical and problem-solving skills
- Self-motivator and innovative
- Excellent communication and presentation skills with ability to create and deliver findings, presentations, and reports to senior management
- Exemplary relationship builder who is consultative in nature and able to quickly form partnerships with colleagues and customers
- Ability to operate in a fast-paced environment and meet critical deadlines
- Experience in the online entertainment industry preferred
- Experience in Oracle preferred.
Benefits
- Attractive compensation and comprehensive benefits packages.
- Generous paid time off.
- Opportunities for both on-site and virtual engagement events.
- Unique opportunities to make meaningful connections and build a vibrant community, both inside and outside the workplace.
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
accounts reconciliationcash forecastingcredit line evaluationdata accuracydiscrepant reportsinvoice managementpayment patterns monitoringunapplied cash reconciliationsaging analysisDSO analysis
Soft Skills
analytical skillscommunication skillsdetail-orientedinnovativeproblem-solving skillsrelationship buildingself-motivatortime managementpresentation skillsconsultative nature