Paramount

OTC Analyst – Digital Collections

Paramount

full-time

Posted on:

Location Type: Office

Location: LouisvilleKentuckyTennesseeUnited States

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About the role

  • Oversee and manage a Digital Collections portfolio of approx. $100M includes actively resolving discrepancies & translating to cash
  • Performing follow-ups on accounts with significant aging or past due amounts
  • Supporting customers ad-hoc requests (statement of accounts, invoice copies, backup documentation, accounts reconciliations, etc.)
  • Investigate and resolve customer disputes/issues by working with Client Services, Sales Teams, and other departments as needed
  • Ability to work closely with the Billing Analyst on invoices that need to be re-billed
  • Meeting individual cash collection targets (Aging, DSO, % of Overdue, etc.)
  • Providing immediate escalation of any concerns such as changes in the customers payment trends
  • Assists in A/R related special projects including unapplied cash reconciliations, trends, discrepant reports, and accounts at risk
  • Supporting the Cash Application team in the account reconciliation process (addressing cash application issues and following-up with customers on missing documentation & remittances)
  • Review Credit Applications from Clients applying for credit
  • Perform credit line evaluation, monitor payment patterns, and order review
  • Set up credit files and send applications to outside payment vetting service
  • Assist the collection team on collection issues such as providing contact info
  • Prepare digital refund requests
  • Work with management to provide accurate cash forecast models
  • Reconcile accounts on a timely basis by quickly and consistently following up on unidentified cash receipts and credits
  • Support OTC Projects like sending a Discrepant Report to Sales, updating Check Expected Report, and Reconciling Aged Transactions

Requirements

  • 3+ years of relevant working experience in a similar role
  • General knowledge of accounting principles
  • Detail-orientation with a penchant for data accuracy
  • Knowledge of Microsoft Excel & Word
  • Analytical and problem-solving skills
  • Self-motivator and innovative
  • Excellent communication and presentation skills with ability to create and deliver findings, presentations, and reports to senior management
  • Exemplary relationship builder who is consultative in nature and able to quickly form partnerships with colleagues and customers
  • Ability to operate in a fast-paced environment and meet critical deadlines
  • Experience in the online entertainment industry preferred
  • Experience in Oracle preferred.
Benefits
  • Attractive compensation and comprehensive benefits packages.
  • Generous paid time off.
  • Opportunities for both on-site and virtual engagement events.
  • Unique opportunities to make meaningful connections and build a vibrant community, both inside and outside the workplace.
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
accounts reconciliationcash forecastingcredit line evaluationdata accuracydiscrepant reportsinvoice managementpayment patterns monitoringunapplied cash reconciliationsaging analysisDSO analysis
Soft Skills
analytical skillscommunication skillsdetail-orientedinnovativeproblem-solving skillsrelationship buildingself-motivatortime managementpresentation skillsconsultative nature