Director HR Operations – APAC
Paramount
full-time
Posted on:
Location Type: Office
Location: Pyrmont • Australia
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Job Level
Tech Stack
About the role
- Manage the complete scope of HR services and systems as defined by the Global HR Service Catalogue to the APAC region, including overall performance, continuous improvement, and operational/cost efficiencies
- Responsible for Oracle implementation in the APAC region, oversee process design, testing and data quality for the integrated ADP payroll solution
- Responsible for regional HR request via centralised AskHR tool, oversee SLA’s, align with HR stakeholders, ensure excellent business experience
- Ensure processes and practices comply with relevant regional employment legislation and regulatory expectations
- Alignment and management of all resources and activities; including recruitment & development of strong talent across APAC teams, to ensure HR support services are administer by best-in-class HR talent experts
- Oversee compliance and controls and support internal and external audit activities
- Interact with HRBPs for prioritising and handing service delivery issues
- Interact with COEs for providing inputs, programme roll-out, providing feedback and request changes to programs, processes, and initiatives respectively
- Represent APAC HR Operations in key leadership meetings, forums cross functional strategic programs
- Provide high levels of operational excellence, efficiencies, risk management through the review of performance metrics
- Oversee PMO and change management initiatives to the APAC HR Operations function such as but not limited to changes to OD, scope of service and technology releases/enhancements
- Oversee resolution of complex HR Service Delivery problems and management of potential risks and issues leveraging the Global Service Management Framework and processes
- Advocate a global way of working and creating a truly global mindset and set of behaviours and across the function.
Requirements
- HR Operations: Experience developing, implementing, and running HR operations across multiple countries with HR SaaS Technology
- HR Compliance Expertise: Strong understanding of HR Laws, regulations, and best practice to ensure compliance within APAC regions
- System implementation: Experience in launching Oracle across the APAC region, writing journeys, test scripts, oversee testing and secure data transfer into a payroll module
- Data Management: Proficient in managing and analysing HR data with the ability to draw insights and make informed decisions
- Team leadership: Proven ability to lead and manage a HR team, fostering teamwork, motivation, and development
- Operational Excellence: Adept at optimizing HR processes and procedures to enhanced efficiency, accuracy, and overall effectiveness
- Change management: Skills in guiding and managing teams through organisational changes such HR transformation and optimisation projects
- Communication skills: Effective communication, both written and verbal to liaise with team members, stakeholders, and regulatory bodies.
Benefits
- Global Inclusion
- Professional development opportunities
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
HR operationsOracle implementationADP payroll solutiondata managementHR SaaS technologycompliance expertisetest scriptsdata transferoperational excellencechange management
Soft Skills
team leadershipcommunication skillsfostering teamworkmotivationdevelopmentproblem resolutionrisk managementstakeholder engagementcollaborationstrategic thinking