Paramount Residential Mortgage Group Inc. (PRMG Inc.)

Systems Engineer

• Facilitates the development of business requirements for technical solutions by acting as a liaison between the business users, vendors and various technology groups
• Works closely with business managers to gain in-depth understanding of business issues.
• Identifies, analyzes, and translates business needs into functional specifications
• Makes recommendations and proposes technical/non-technical solutions to solve business problems and meet business requirements
• Works in an agile environment, Features and User Story method to scope out requirements with the Scrum team
• Assist with system testing, release documentation and deployments
• Provides references for users by writing and maintaining user documentation; providing help desk support; training users
• Reviews business and system requirements with stakeholders (either in standups if Scrum or individually if not) and obtains approval to proceed
• Serves on assigned projects and delivers required artifacts
• Conducts root cause analysis and assesses risk and required escalation points
• Determines operational objectives by studying business functions; gathering information; evaluating output requirements and formats
• Improves systems and processes by studying current practices and suggesting modifications
• Recommends controls by identifying problems; writing improved procedures
• Maintains system protocols by writing and updating procedures
• Point of contact for business’ user acceptance testing (UAT). Tracking results, triaging defects
• Contributes to team effort by accomplishing related results as needed

Systems Analyst