Paramount Commerce

Account Manager

• Be the primary point of contact for merchants
• Conduct regular business reviews to ensure merchants are getting value from our solutions
• Achieve revenue targets within assigned accounts
• Collaborate with multiple departments to resolve requests and communicate merchant feedback
• Monitor and analyze processing activity, and share key insights with merchants

Compliance

• Own the maintenance of the Enterprise Risk Register against corporate appetite, while executing our end-to-end response framework for regulatory incidents and breaches.
• Project-manage internal and independent compliance reviews to drive the Management Action Plan (MAP), and lead information-gathering packages for FINTRAC, the Bank of Canada, partner banks, and our Revenu Québec MSB license.
• Act as the internal subject matter expert on the Retail Payments Activities Act (RPAA/RPAR) and PCMLTFA frameworks—tracking deadlines, escalating breaches, drafting impact assessments for the CAMLO, and partnering with 1LoD stakeholders on change-management and Management Information System (MIS) initiatives.
• Maintain an audit-ready compliance culture by coordinating our standardized training delivery, tracking completions within 5 business days, and deploying targeted remedial modules when operational incidents occur.

Account Manager

Senior Manager, Compliance Program and Assurance – Second Line of Defence