Paragon Behavioral Health Connections

Mobile Crisis Care Manager

Paragon Behavioral Health Connections

full-time

Posted on:

Location Type: Hybrid

Location: Norwood • Colorado • United States

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Salary

💰 $26 - $31 per hour

Job Level

Junior

About the role

  • Provide timely and empathetic responses to crisis calls, messages, or situations.
  • Assess the severity of the crisis and collaborate with emergency services when necessary to ensure the safety of individuals in crisis.
  • Connect individuals with appropriate resources and services, including mental health professionals, social services, and community support.
  • Collaborate with the multidisciplinary team to develop integrated clinical formulations and safety plans.
  • Support crisis stabilization interventions, mental health holds, and evidence-based therapies tailored to individual needs.
  • Engage in Crisis Prevention and Intervention training and respond to behavioral health emergencies as needed.
  • Ensure accurate and timely documentation for clinical accountability, patient safety, regulatory compliance, and reimbursement.
  • Participate in reflective clinical supervision and engage in other professional development activities.
  • Provide support for clients' daily activities and parenting, fostering positive relationships and structured routines.
  • Develop service plans specifying goals and actions, ensuring participation and identifying a course of action, including transition plan development.
  • Submit Progress Summaries to referring agencies with ongoing recommendations and maintain contact.
  • Maintain a comprehensive knowledge of available resources and stay informed about relevant community services.
  • Maintain confidentiality and adhere to ethical standards in handling sensitive information.
  • Foster positive relationships with external agencies, organizations, and community partners.

Requirements

  • Preferred bachelor’s degree in counseling, social work, or related field
  • EMT or Paramedic experience is also accepted.
  • One year of case management
  • Previous experience in crisis intervention, counseling, or a related field is highly desirable.
  • Strong communication and interpersonal skills.
  • Ability to remain calm and focused under pressure.
  • Empathy and a genuine desire to help others.
  • Knowledge of mental health resources and services.
  • Familiarity with crisis intervention techniques and protocols.
  • Ability to work flexible hours, including evenings and weekends.
  • Understanding of HIPAA, confidentiality, and protected health information.
  • Ability to work independently, prioritize assignments, and make rational decisions.
  • Strong conflict resolution skills.
  • Cultural awareness and commitment to diversity and equity.
  • Bilingual (Spanish) preferred.
  • Valid driver’s license, auto insurance, willingness to travel to homes/communities.
  • Requires living in or near the location of the posting.
Benefits
  • Paid health, dental, vision, life, short- and long-term disability insurance.
  • Flexible work hours
  • Discretionary Time Off (DTO)
  • 401(k) retirement plan
  • Employee Assistance Program (EAP)
  • Professional development support
  • Referral bonuses
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
crisis interventioncase managementmental health resourcesevidence-based therapiesclinical documentationservice plan developmentcrisis stabilization interventionsbehavioral health emergenciesreflective clinical supervisiontransition plan development
Soft Skills
communication skillsinterpersonal skillsempathycalm under pressureconflict resolutioncultural awarenesscommitment to diversityability to prioritizeindependent workgenuine desire to help
Certifications
bachelor’s degree in counselingbachelor’s degree in social workEMT certificationParamedic certificationvalid driver’s licenseauto insurance