Admissions Care Manager
Paragon Behavioral Health Connections
full-time
Posted on:
Location Type: Hybrid
Location: Denver • Colorado • United States
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Salary
💰 $26 - $31 per hour
Job Level
About the role
- Conducts brief behavioral health assessments and screening to determine eligibility, treatment needs, and treatment options.
- Monitor Admissions phone line and conduct telephonic screenings.
- Assess risk factors including suicidality, homicidality, self-harm, substance withdrawal risk, and other safety concerns.
- Enter basic enrollment and screening information for clients into the EHR.
- Track service authorizations from referral sources.
- Sets and manages client acuity and prioritization process/referrals in collaboration with Admissions Director.
- Communicate and collaborate with team staff pertinent information when making client assignments.
- Strong written and verbal communication skills, as well as exceptional customer service skills – includes responding to referrals in a timely manner.
- Timely and thorough documentation of outreach attempts and screenings completed.
- Maintain referral tracking spreadsheet.
- Crisis intervention – evaluate need for incoming client to be immediately escalated to therapist for safety planning.
- Maintain client confidentiality.
- Serve as liaison between referral sources, hospitals, primary care providers, social service agencies, and internal clinical teams.
- Coordinate timely placement into appropriate internal programs.
- Provide referrals to external providers when services fall outside the organization’s scope.
- Ensure smooth handoffs to ongoing treatment teams.
- Partner with Rose Andom Center to manage referrals for clients.
Requirements
- A confirmed bachelor’s degree in a relevant field in Counseling, Social Work, or related field is required.
- One year of relevant experience in Behavioral Health and/or Case Management is preferred.
- Bilingual (Spanish) preferred.
- Valid driver’s license, auto insurance, willingness to travel to homes/communities.
- Requires living in or near the location of the posting.
Benefits
- Paid health, dental, vision, life, short- and long-term disability insurance.
- Flexible work hours
- Discretionary Time Off (DTO)
- 401(k) retirement plan
- Employee Assistance Program (EAP)
- Professional development support
- Referral bonuses
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
behavioral health assessmentstelephonic screeningsrisk assessmentEHR data entryservice authorization trackingcrisis interventionclient acuity managementreferral coordinationdocumentationcustomer service
Soft Skills
written communicationverbal communicationcollaborationtimelinessconfidentialitycustomer serviceteamworkproblem-solvinginterpersonal skillsorganization
Certifications
bachelor’s degree in Counselingbachelor’s degree in Social Work