Parachute Health

Implementation Manager

Parachute Health

full-time

Posted on:

Location Type: Remote

Location: United States

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Salary

💰 $75,000 - $105,000 per year

Tech Stack

About the role

  • Lead end-to-end project management for onboarding HME Providers of medical equipment and supplies to the Parachute Platform, ensuring smooth transitions and meeting critical timelines.
  • Delegate specific project tasks to Implementation Associate to support a faster implementation timeline.
  • Implement our innovative suite of product features (AI Intake, Documentation & Signature requests, etc) making Parachute Platform a digital command center for patient needs.
  • Leverage your consulting skills to develop, interpret, and present actionable insights that guide partnerships forward.
  • Identify, design, and execute process improvements to enhance onboarding and transformation efficiency.
  • Collaborate with customers to introduce our simple, user-centric experiences and support new product launches.
  • Lead customized demos and training sessions to equip partners with a comprehensive understanding of the Parachute Platform.
  • Develop deep expertise in Parachute Platform interoperability and consult on API integration best practices to enhance seamless connections with our supplier partners’ systems.

Requirements

  • Passionate about improving patient outcomes & operational efficiencies through digital transformation in a traditionally manual (fax & paper) industry.
  • Process-oriented with experience developing and executing transformation roadmaps.
  • Strong analytical thinker who leverages data to solve problems and drive decisions.
  • Proactive, adaptable, and solutions-focused self-starter.
  • Experienced in leading cross-functional projects, especially involving technology adoption or process modernization.
  • Consultative and customer-centric mindset, with the ability to communicate complex ideas clearly.
  • Excited by AI and digital tools as levers for systemic improvement.
  • 3+ years of experience in consulting, digital transformation, or project-based work in healthcare or health tech.
  • Proven experience implementing or managing healthcare or SaaS platforms.
  • Exposure to AI solutions, digital workflow automation, or system interoperability is a strong plus.
  • Comfortable with tools such as Excel (advanced), Tableau, HubSpot, JIRA; experience with API integrations is a plus.
  • Thrives in fast-paced, evolving environments and is able to quickly come up to speed on technical topics.
Benefits
  • Medical, Dental, and Vision Coverage
  • 401(k) Retirement Plan
  • Remote-First Company
  • Equity Incentive Plan
  • Annual Company-Wide Bonus (up to 15%)
  • Flexible Vacation Policy
  • Summer Fridays - 5 Fridays Off During Summer (Separate From PTO)
  • Monthly Internet Stipend
  • Annual Home Office Stipend
  • Co-Working Space Reimbursement
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
project managementprocess improvementsdata analysisAPI integrationdigital transformationhealthcare platformsSaaS platformsworkflow automationconsultinginteroperability
Soft Skills
analytical thinkingproactiveadaptablesolutions-focusedcustomer-centriccommunicationleadershipcollaborationproblem-solvingtraining