
Implementation Manager
Parachute Health
full-time
Posted on:
Location Type: Remote
Location: United States
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Salary
💰 $75,000 - $105,000 per year
Tech Stack
About the role
- Lead end-to-end project management for onboarding HME Providers of medical equipment and supplies to the Parachute Platform, ensuring smooth transitions and meeting critical timelines.
- Delegate specific project tasks to Implementation Associate to support a faster implementation timeline.
- Implement our innovative suite of product features (AI Intake, Documentation & Signature requests, etc) making Parachute Platform a digital command center for patient needs.
- Leverage your consulting skills to develop, interpret, and present actionable insights that guide partnerships forward.
- Identify, design, and execute process improvements to enhance onboarding and transformation efficiency.
- Collaborate with customers to introduce our simple, user-centric experiences and support new product launches.
- Lead customized demos and training sessions to equip partners with a comprehensive understanding of the Parachute Platform.
- Develop deep expertise in Parachute Platform interoperability and consult on API integration best practices to enhance seamless connections with our supplier partners’ systems.
Requirements
- Passionate about improving patient outcomes & operational efficiencies through digital transformation in a traditionally manual (fax & paper) industry.
- Process-oriented with experience developing and executing transformation roadmaps.
- Strong analytical thinker who leverages data to solve problems and drive decisions.
- Proactive, adaptable, and solutions-focused self-starter.
- Experienced in leading cross-functional projects, especially involving technology adoption or process modernization.
- Consultative and customer-centric mindset, with the ability to communicate complex ideas clearly.
- Excited by AI and digital tools as levers for systemic improvement.
- 3+ years of experience in consulting, digital transformation, or project-based work in healthcare or health tech.
- Proven experience implementing or managing healthcare or SaaS platforms.
- Exposure to AI solutions, digital workflow automation, or system interoperability is a strong plus.
- Comfortable with tools such as Excel (advanced), Tableau, HubSpot, JIRA; experience with API integrations is a plus.
- Thrives in fast-paced, evolving environments and is able to quickly come up to speed on technical topics.
Benefits
- Medical, Dental, and Vision Coverage
- 401(k) Retirement Plan
- Remote-First Company
- Equity Incentive Plan
- Annual Company-Wide Bonus (up to 15%)
- Flexible Vacation Policy
- Summer Fridays - 5 Fridays Off During Summer (Separate From PTO)
- Monthly Internet Stipend
- Annual Home Office Stipend
- Co-Working Space Reimbursement
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
project managementprocess improvementsdata analysisAPI integrationdigital transformationhealthcare platformsSaaS platformsworkflow automationconsultinginteroperability
Soft Skills
analytical thinkingproactiveadaptablesolutions-focusedcustomer-centriccommunicationleadershipcollaborationproblem-solvingtraining