PAR Technology

Business Analyst

• Facilitate workshops and discovery sessions with stakeholders to gather and analyze business requirements for Salesforce solutions, particularly on Sales Cloud and CPQ, translating business needs into actionable solutions.
• Oversee and manage mini projects that focus on Salesforce configurations, automations, and optimizations, ensuring alignment with broader business objectives.
• Serve as an assisting Product Owner by defining user stories, writing acceptance criteria prioritizing backlogs, and participating in sprint planning with cross-functional teams.
• Coordinate with the project team to ensure successful project delivery, managing timelines and stakeholder expectations.
• Analyze and troubleshoot Salesforce system performance, identifying areas for improvement and optimization.
• Act as a liaison between business stakeholders and technical teams, ensuring clear communication and alignment on project goals.
• Stay up to date with Salesforce best practices and new features by maintaining relevant certifications through Salesforce Trailhead.

Senior Business Analyst, Salesforce