Salary
💰 $22,000 - $242,000 per year
About the role
- Who we are: The problem: Every minute matters in fire response. As climate change amplifies the intensity of wildfires—with longer fire seasons, dryer fuels, and faster winds—new ignitions spread faster and put more communities at risk. Today, most wildfires are detected by bystanders and reported via 911, meaning it can take hours to detect a fire, verify its exact location and size, and dispatch first responders. Fire authorities need a faster way to detect, confirm, and pinpoint fires so that they can quickly respond—preventing small flare-ups from becoming devastating infernos.
About Pano: We are a 100+ person growth-stage hybrid-remote start-up, headquartered in San Francisco. We are the leader in early wildfire detection and intelligence, helping fire professionals respond to fires faster and more safely—with the right equipment, timely information, and enhanced coordination—so that they can stop a new ignition before it grows. Pano AI combines advanced hardware, software, and artificial intelligence into an easy-to-use, web-based platform. Leveraging a network of ultra-high-definition, 360-degree cameras atop high vantage points, as well as satellite and other data feeds, Pano AI produces a real-time picture of threats in a geographic region and delivers immediate, actionable intelligence.
The Role: Pano AI is seeking a strategic and hands-on Director of Information Technology and Security to lead and scale our internal technology function. You’ll serve as the company’s senior-most technology and security leader, responsible for both core infrastructure and the protection of Pano AI’s information assets. You’ll lead IT operations and our Security & GRC teams to build and scale secure, compliant systems that enable our employees to do their best, most efficient work while maintaining a high level of security and trust that our utility and government customers expect.
This is a key leadership role that blends operational rigor with forward-thinking strategy. You’ll be responsible for building high-performance IT and IS teams, maturing our systems and tooling, and enabling scalable, secure growth as we continue to expand globally.
Requirements
- 10+ years of progressive experience in IT and IS, with at least 3+ years in a senior leadership role (Sr. Manager, Head of IT, or Director-level)
Proven success scaling IT and IS in a fast-paced, cloud-first environment (preferably in SaaS or high-growth tech)
Strong experience across modern SaaS tooling, identity/access management, endpoint management, and IT compliance
Technical knowledge of key security concepts (e.g., least privilege, zero trust, secure config baselines) and how they map to IT operations
Familiarity with compliance frameworks including ISO 27001 and SOC 2 Type 2 and their technical control requirements
Excellent communication and stakeholder management skills — able to confidently engage with execs, vendors, and cross-functional partners
Hands-on, humble, and excited to build — this role is part strategy, part sleeves-rolled-up execution