Pandora

Manager

• Supporting, coaching and motivating the in-store team to achieve the store’s targets
• Ensuring exemplary Pandora customer service
• Retail operations focus including stock control and store procedures
• Managing store security and team rotas
• Tracking the team’s sales performance
• Running the store successfully in the absence of the store manager
• Maintaining a strong retail floor presence and influencing the sales space
• Becoming a Pandora product expert through thorough training
• Nurturing and developing the store team to unlock their full potential

Assistant Store Manager

• Reports to Store Manager and supports the efficient management of the store
• Ensures achieving and exceeding sales targets (quantitative and qualitative)
• Provides guidance to help the store’s team assist customers effectively
• Manages scheduling of sales associates’ work shifts
• Supervises the efficiency and performance of the sales associates
• Promotes a high level of motivation among sales staff
• Supports in Selection process of Sales Associates
• Masters all features of the product and supports Store Manager in training
• Monitors the store budget and works to achieve sales targets
• Supervises regular renewal of store displays and merchandising campaigns

• Drive and exceed counter sales goals, focusing on comp sales and transaction targets.
• Foster an engaging sales environment emphasizing exceptional fan experiences to build loyalty and repeat business.
• Train, coach, and inspire Part-Time Sales Associates and Part-Time Sales Leads, emphasizing advanced sales techniques, product knowledge, and Pandora’s brand standards.
• Regularly assess associate performance, offering timely feedback and targeted coaching.
• Prepare effective weekly schedules aligned with peak sales hours, ensuring optimal customer coverage and payroll efficiency.
• Oversee inventory management, including replenishment, cycle counts, backstock accuracy, and loss prevention practices.
• Ensure impeccable presentation of Pandora jewelry in alignment with both Pandora’s VM guidelines and Macy’s visual standards.
• Maintain strict adherence to all Pandora and Macy’s operational, security, POS, and loss prevention policies and procedures.
• Efficiently manage weekly scheduling to optimize staffing coverage during peak selling periods, ensuring an exceptional fan experience and operational effectiveness.
• Actively support the District Sales Manager (DSM) with hiring needs by leveraging your personal and professional network to identify high-quality talent for the store team.
• Participate in interviewing and onboarding processes as needed, ensuring candidates align with Pandora’s values, culture, and commitment to exceptional fan service.

Counter Manager

Sales

• Brindar una experiencia de compra excepcional.
• Cumplir con los objetivos comerciales asignados.
• Contribuir activamente al ambiente positivo del equipo.
• Representar la imagen y cultura de la marca.
• Apoyar en diferentes tiendas si se requiere, con disposición y flexibilidad.

Sales Associate

Asociado de Ventas

• Provide personalized service to the brand's customers;
• Provide post-sales customer support;
• Build and maintain a loyal customer base;
• Manage and organize inventory, operate the system, and handle returns and exchanges;
• Stock the store and replenish items when they are not available on the sales floor;
• Maintain the organization, setup, and cleanliness of store displays and windows;
• Participate in internal training on handcrafted luxury products to become a PANDORA product specialist;
• Follow company guidelines, complying with all policies and procedures to maintain the international standard of our stores;

Sales Consultant

• Budowanie więzi między naszą marką, a klientem.
• Realizacja indywidualnych i zespołowych celów sprzedażowych poprzez najlepsze standardy obsługi.
• Budowanie relacji i pozytywnych doświadczeń klientów.
• Obsługa systemu kasowego, obsługa transakcji finansowych, w tym zwrotów i wymian.
• Udział w szkoleniach online i ciągły rozwój swoich umiejętności.

Sales Associate – 1/2 etatu

• Proporcionar a los clientes una experiencia excepcional en todo momento
• Cumplir o sobrepasar metas comerciales
• Ser embajador de la marca y transmitir la cultura de servicio y pasión por la atención al cliente

• Along with the Store Manager, you will also be responsible for supporting, coaching and motivating the in-store team to achieve the store’s targets, whilst setting the example in exemplary Pandora customer service
• You will have a retail operations focus in store. This includes stock control, store procedures, organising teams around the store to optimise sales, managing store security, team rotas and tracking the team’s sales performance
• You will be responsible for the successful running and trading of the store in the absence of the store manager
• You will be expected to have a strong retail floor presence, managing teams presence around the store and influencing the sales space, so enjoying this environment is vital
• You will be trained thoroughly in our hand-crafted luxury product to become a Pandora product expert.
• You will nurture and develop the store team, to unlock their full potential and support their development

• Achieve and exceed individual and store sales targets by using effective selling skills; focusing on up-selling, units per transaction and average transaction value
• Build the bond between our brand and our customer by answering queries, providing exemplary service and adapting your approach depending on individuals’ personalities, loves and needs
• Learn and confidently share Pandora product knowledge to maximise sales and provide an unforgettable customer experience
• Encourage customer loyalty by discussing upcoming collection launches and obtaining customer data
• Assisting with product deliveries; unloading and storing in the correct spaces in store
• Merchandising the store and maintaining high shop floor standards; taking pride in your environment
• Operating the till system, handling financial transactions including returns and exchanges

Sales Associate – pół etatu

• Budowanie więzi między naszą marką a klientem.
• Realizacja indywidualnych i zespołowych celów sprzedażowych poprzez najlepsze standardy obsługi.
• Budowanie relacji i pozytywnych doświadczeń klientów przez dbanie o ekspozycję produktów i wygląd w sklepie.
• Obsługa systemu kasowego, obsługa transakcji finansowych, w tym zwrotów i wymian.
• Udział w szkoleniach online i ciągły rozwój swoich umiejętności.

Events

• Accogliere i clienti e fornire assistenza nella scelta dei prodotti
• Mantenere la disposizione del negozio e gestire l'inventario
• Partecipare a eventi promozionali e attività di vendita

Addetto Vendita Part-Time

• Analyze sales performance, develop and implement action plans, and monitor progress to meet and exceed targets
• Consistently deliver an exceptional customer experience by ensuring all team members apply Pandora's sales methods in every customer interaction
• Act as the brand and store ambassador by embodying the company's values daily (We Dream, We Dare, We Care, We Perform)
• Motivate and inspire your team to achieve outstanding results at both individual and team levels
• Build customer loyalty through exceptional welcome and service; respond proactively and professionally to customer requests
• Effectively create team schedules based on store needs to maximize productivity
• Manage stock efficiently, including conducting in-store inventory counts in compliance with company policies and procedures
• Adhere to visual merchandising guidelines

Store Manager

• Manejo de personal
• Apertura y cierre de Tienda
• Caja
• Inventarios de productos
• Ajustes en el SAP
• Aclaraciones, comisiones Y capturas de datos de clientes
• Atención al cliente y ventas
• Revisión y envió de cortes de tienda
• Limpieza en la Tienda y Productos
• Disponibilidad de horario lunes a domingo con un descanso entre semana
• Horarios de lunes de domingo, con un descanso entre semana
• Apertura: 11 am a 8:00 pm
• Cierre: 12:00 pm a 9:00 pm