
Assistant Store Manager – Geneva, Rue de Rive
Pandora
full-time
Posted on:
Location Type: Office
Location: Geneva • Switzerland
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Tech Stack
About the role
- You support the Store Manager in the daily management of the store
- You help create an exceptional customer service environment
- You coach, train and motivate the team on a daily basis
- You ensure flawless product presentation and high-quality merchandising
- You analyze KPIs and actively contribute to achieving store targets
- You take responsibility for organizing operational tasks, priorities and delegation
- You remain calm during busy periods and ensure efficient customer flow management
Requirements
- Proven experience in a similar retail position (Assistant Store Manager or equivalent role)
- Experience in a highly consultative sector where personalized customer support is essential
- Exceptional service mindset and enjoyment in inspiring your team daily
- Ability to analyze performance indicators and propose concrete actions
- Organized, natural leadership and clear communication
- Proficient in MS Office and digital retail systems
- Languages: French & English required; German and other languages are an asset
- Availability for onboarding in the Lausanne, Zurich, Spreitenbach regions and possibly Copenhagen (CPH)
Benefits
- A close-knit team, a supportive environment and a strong culture of mutual support
- 25 days of holiday + 1 additional day for your birthday
- Attractive discounts on our jewelry
- Bonus program
- Partnership with OpenUp, a digital platform for mental well-being: we support your professional and personal development
- Dream Conference (annual meeting of the Northern Europe cluster)
- Christmas dinner
- Training, e-learning and development programs
- Internal program “Pandorians recommend Pandorians”
- Growth opportunities within an international company
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
KPI analysiscustomer servicemerchandisingoperational task organizationperformance analysis
Soft Skills
coachingtrainingmotivationleadershipcommunicationorganizational skillscalm under pressure