Pandora

Assistant Store Manager – Geneva, Rue de Rive

Pandora

full-time

Posted on:

Location Type: Office

Location: GenevaSwitzerland

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About the role

  • You support the Store Manager in the daily management of the store
  • You help create an exceptional customer service environment
  • You coach, train and motivate the team on a daily basis
  • You ensure flawless product presentation and high-quality merchandising
  • You analyze KPIs and actively contribute to achieving store targets
  • You take responsibility for organizing operational tasks, priorities and delegation
  • You remain calm during busy periods and ensure efficient customer flow management

Requirements

  • Proven experience in a similar retail position (Assistant Store Manager or equivalent role)
  • Experience in a highly consultative sector where personalized customer support is essential
  • Exceptional service mindset and enjoyment in inspiring your team daily
  • Ability to analyze performance indicators and propose concrete actions
  • Organized, natural leadership and clear communication
  • Proficient in MS Office and digital retail systems
  • Languages: French & English required; German and other languages are an asset
  • Availability for onboarding in the Lausanne, Zurich, Spreitenbach regions and possibly Copenhagen (CPH)
Benefits
  • A close-knit team, a supportive environment and a strong culture of mutual support
  • 25 days of holiday + 1 additional day for your birthday
  • Attractive discounts on our jewelry
  • Bonus program
  • Partnership with OpenUp, a digital platform for mental well-being: we support your professional and personal development
  • Dream Conference (annual meeting of the Northern Europe cluster)
  • Christmas dinner
  • Training, e-learning and development programs
  • Internal program “Pandorians recommend Pandorians”
  • Growth opportunities within an international company
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
KPI analysiscustomer servicemerchandisingoperational task organizationperformance analysis
Soft Skills
coachingtrainingmotivationleadershipcommunicationorganizational skillscalm under pressure