Pandora

Store Manager

Pandora

full-time

Posted on:

Location Type: Office

Location: Lyon • France

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Salary

💰 €2,651 per month

About the role

  • Under the supervision of the Regional Manager, lead the store with a focus on coaching, motivating and setting team objectives
  • Analyze sales performance, implement and monitor action plans to meet and exceed targets
  • Consistently deliver an exceptional customer experience by ensuring all team members apply Pandora's sales methods in every customer interaction
  • Act as a brand and store ambassador by embodying the company's values daily (We dream, We dare, We care, We perform)
  • Motivate and inspire your team to achieve outstanding results, both individually and collectively
  • Build customer loyalty through exceptional welcome and service, responding proactively and professionally to customer requests
  • Efficiently create team schedules based on store needs to maximize productivity
  • Manage stock effectively, including conducting in-store inventories in compliance with company policies and procedures
  • Adhere to Visual Merchandising guidelines.

Requirements

  • Experience managing a high-volume store
  • Understanding of and experience managing a profit and loss (P&L) statement
  • Experience working in a KPI-driven environment and the ability to improve metrics to ensure continuous growth and store success
  • Experience managing and developing a retail sales team: recruiting, onboarding and training new team members
  • Conducting performance evaluations and coaching to develop the team
  • Excellent written and verbal communication skills for liaising with all departments and management
  • Proficiency in English is a plus for this position
  • Availability to work weekends and public holidays is preferred.
Benefits
  • Store performance-based bonuses
  • Employee savings scheme (profit-sharing)
  • Meal vouchers worth €10.50 per day via Edenred card
  • One additional day off for your birthday
  • Access to CSE (works council) benefits
  • Personal discount on Pandora products
  • Company complementary health insurance with 75% employer contribution
  • Option to purchase CESU (domestic service vouchers) with a 50% contribution from Pandora
  • Training from day one on products, sales and customer service techniques, provided by experienced trainers
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
profit and loss (P&L) managementKPI analysisperformance evaluationscoachingteam schedulinginventory managementvisual merchandising
Soft Skills
leadershipmotivationcustomer servicecommunicationteam developmentproblem-solving