Pandora

Store Manager

Pandora

full-time

Posted on:

Location Type: Office

Location: Clarkson • Australia

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About the role

  • The Assistant Store Manager is our brand ambassador and responsible for the day-to-day operational running of the store.
  • You will report to the store manager and be their biggest support - ensuring the commercial success of the store - and be responsible for running the operational aspects of a high-performing store.
  • Along with the Store Manager, you will also be responsible for supporting, coaching and motivating the in-store team to achieve the store’s targets, whilst setting the example in exemplary Pandora customer service.
  • You will have a retail operations focus in store. This includes stock control, store procedures, organising teams around the store to optimise sales, managing store security, team rotas and tracking the team’s sales performance.
  • You will be responsible for the successful running and trading of the store in the absence of the store manager.
  • You will be expected to have a strong retail floor presence, managing teams presence around the store and influencing the sales space, so enjoying this environment is vital.
  • You will be trained thoroughly in our hand-crafted luxury product to become a Pandora product expert.
  • You will nurture and develop the store team, to unlock their full potential and support their development.

Requirements

  • Proven experience in driving sales and profitability in store
  • A passion for driving a culture of exemplary customer service
  • Strong communication skills in order to establish and coach a high performing team
  • The ability to be adaptable and flexible to changing business needs
  • A positive, can-do attitude with a contagious enthusiasm for Pandora product and core values
  • A well-presented appearance with a taste for desirable products and a passion for retail.
Benefits
  • 60% off staff discount
  • A day off on your birthday
  • Opportunities for development
  • Subsided Health Insurance
  • Retail Bonus Scheme
  • Employee Assistance Program
  • Very generous jewellery allowance
  • 2 x Wellness Days to take some time just for you!
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
retail operationsstock controlsales performance trackingteam managementstore proceduresstore security management
Soft Skills
coachingmotivatingcommunicationadaptabilityflexibilitycustomer serviceteam developmentpositive attitudeenthusiasm