Pandora

Counter Manager

Pandora

part-time

Posted on:

Location Type: Office

Location: Hialeah • Florida • 🇺🇸 United States

Visit company website
✨ AI Apply
Apply

Job Level

Mid-LevelSenior

About the role

  • Drive and exceed counter sales goals, focusing on comp sales and transaction targets.
  • Foster an engaging sales environment emphasizing exceptional fan experiences to build loyalty and repeat business.
  • Train, coach, and inspire Part-Time Sales Associates and Part-Time Sales Leads, emphasizing advanced sales techniques, product knowledge, and Pandora’s brand standards.
  • Regularly assess associate performance, offering timely feedback and targeted coaching.
  • Prepare effective weekly schedules aligned with peak sales hours, ensuring optimal customer coverage and payroll efficiency.
  • Oversee inventory management, including replenishment, cycle counts, backstock accuracy, and loss prevention practices.
  • Ensure impeccable presentation of Pandora jewelry in alignment with both Pandora’s VM guidelines and Macy’s visual standards.
  • Maintain strict adherence to all Pandora and Macy’s operational, security, POS, and loss prevention policies and procedures.
  • Efficiently manage weekly scheduling to optimize staffing coverage during peak selling periods, ensuring an exceptional fan experience and operational effectiveness.
  • Actively support the District Sales Manager (DSM) with hiring needs by leveraging your personal and professional network to identify high-quality talent for the store team.
  • Participate in interviewing and onboarding processes as needed, ensuring candidates align with Pandora’s values, culture, and commitment to exceptional fan service.

Requirements

  • Minimum of 3 years’ experience as a Sales Lead, Assistant Manager, or equivalent supervisory role in a fast-paced retail environment, ideally within fashion, luxury, or jewelry retail.
  • Developed sense of Care in your communication skills both written and verbal.
  • Charm and captivate an audience with the ability to connect with people at all levels of the organization.
  • Business acumen is sharper than a diamond, coupled with analytical thinking that can show and Deliver positive results.
  • Skilled in recruiting, retaining, and developing exceptional teams.
  • Familiarity with Microsoft Office 365 Suite, KWI, POS systems, and applicant tracking systems is where you shine.
  • At least 18 years or older and can provide proof of identity and eligibility to work.
  • A flexible work schedule that includes nights, weekends, and holidays is all part of the excitement.
Benefits
  • Medical, Dental, Vision, Short/Long Term Disability, Basic Life and AD&D
  • Anniversary gift cards and product discounts

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard skills
sales techniquesproduct knowledgeinventory managementloss preventionschedulinganalytical thinkingrecruitingteam development
Soft skills
communication skillscustomer engagementcoachingleadershipbusiness acumeninterpersonal skillsadaptability