PandaDoc

Senior Product Designer, CLM

PandaDoc

full-time

Posted on:

Location Type: Remote

Location: United Kingdom

Visit company website

Explore more

✨ AI Apply
Apply

Job Level

Senior

About the role

  • Design and implement innovative CLM solutions focused on AI-native interactions, progressive onboarding, and setup-free experiences that drive adoption and retention;
  • Collaborate closely with Product Managers, Engineers, AI teams, Research, and Data to deliver high-impact outcomes across metadata extraction, repository, and intelligent automation features;
  • Conduct extensive research and data analysis to understand SMB contract management behaviors, pain points, and barriers to adoption—translating insights into actionable design opportunities;
  • Develop and iterate on designs and prototypes that effectively communicate AI-powered features, conversational interfaces, and proactive intelligence concepts;
  • Work with product management to develop and test hypotheses around progressive disclosure, sane defaults, and opinionated suggestions using both quantitative and qualitative methods;
  • Partner with Customer Advisory Board members and conduct rapid validation cycles to ensure we're achieving measurable adoption and engagement outcomes with each release;
  • Advocate for best practices in design, usability, and accessibility, ensuring a consistent and user-centric approach across all CLM touchpoints while maintaining PandaDoc's consumer-grade quality bar.

Requirements

  • 5+ years of experience in product design, with demonstrated experience designing complex B2B SaaS workflows or document management systems
  • Strong portfolio showcasing your design skills, thought process, business impact, and ability to simplify complexity—particularly around data-heavy or AI-powered features
  • Capable of driving vision and change in emerging product areas with ambiguous requirements
  • Skilled at designing setup-free and progressively disclosed experiences that reduce cognitive load and avoid the "blank canvas problem"
  • Experience designing AI-native or conversational interfaces is highly valued
  • Expertise in designing and prototyping in Figma, with strong interaction design and systems thinking skills
  • Excellent English communication (minimum C1) and collaboration skills, with the ability to work effectively with cross-functional teams across time zones
  • A growth mindset with relentless focus on user needs, business outcomes, and commitment to continuous improvement through rapid iteration and validation.
Benefits
  • An honest, open culture that emphasizes feedback and promotes professional and personal development
  • An opportunity to work from anywhere — our team is distributed worldwide, from Lisbon to Manila, from Florida to California
  • 6 self care days
  • A competitive salary
  • And much more!
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
product designB2B SaaS workflowsdocument management systemsdata analysisAI-native featuresconversational interfacesinteraction designprototypingdesign simplificationmetadata extraction
Soft Skills
communicationcollaborationvision drivingchange managementuser-centric approachgrowth mindsetfocus on user needscommitment to continuous improvementcross-functional teamworkproblem-solving