PandaDoc

Director of Marketing Operations

PandaDoc

full-time

Posted on:

Location Type: Remote

Location: United States

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Salary

💰 $225,000 - $240,000 per year

Job Level

Tech Stack

About the role

  • Lead and scale the Marketing Operations function, owning the systems, processes, planning, and run-the-business reporting.
  • Partner tightly with Marketing leaders and stakeholders to elevate our end-to-end systems and processes across lead management, funnel alignment, campaign execution, account-based marketing, and sales development.
  • Own the martech roadmap: critically evaluate the current stack, identify gaps and opportunities, and drive new martech initiatives in partnership with Revenue Technology.
  • Define and run the marketing operating cadence, ensuring we rigorously measure outcomes, monitor performance across channels, and rapidly adjust strategy and activities based on data-driven insights and recommendations.
  • Support the SVP of Marketing and marketing leadership by designing and delivering crisp, executive-ready and board-level reporting on a regular cadence, turning complex data into compelling narratives and clear decisions.
  • Lead the marketing planning engine, including annual and quarterly planning, organizational design, budget allocation, and OKR management.
  • Build, coach, and inspire a world-class Marketing Operations team through structured hiring and assessment, thoughtful balance of external hires and internal promotions, and hands-on mentorship that maximizes each team member’s impact and growth.

Requirements

  • 8+ years of experience in marketing operations, with 3+ years leading people and teams.
  • Deep familiarity with modern B2B SaaS go-to-market, ideally in high-growth environments.
  • Hands-on experience with:
  • Marketing automation and lifecycle orchestration
  • Lead/PQL scoring and routing
  • Multi-touch attribution and funnel analytics
  • ABX/ABM programs and account scoring
  • CDPs, data enrichment, and audience building
  • Strong analytical chops: you’re comfortable going from SQL or GSheets to a C-level deck.
  • A builder’s mindset: you enjoy designing systems and processes from first principles, not just operating with what already exists today.
  • Proven ability to lead planning & budget conversations with Finance and GTM leaders.
  • Executive presence and influence skills: you can push back when needed, build trust quickly, and align diverse stakeholders around a shared plan.
  • Comfort operating in a fast-paced, evolving environment where ambiguity is normal and you help turn it into clarity.
Benefits
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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
marketing operationsmarketing automationlifecycle orchestrationlead scoringPQL scoringmulti-touch attributionfunnel analyticsABX programsABM programsdata analysis
Soft Skills
leadershipanalytical skillsexecutive presenceinfluence skillsteam buildingmentorshipcommunicationstrategic planningadaptabilityproblem-solving