Solutions Engineer
PandaDoc
CloudPandas
Solutions Engineer
PandaDoc
full-time
Posted on:
Origin: • 🏈 Anywhere in North America
Visit company websiteJob Level
JuniorMid-Level
Tech Stack
CloudPandas
About the role
- Bridge the gap between sales and technology as a trusted technical advisor for PandaDoc
- Serve as an expert on the PandaDoc platform, APIs, CPQ, and integrations
- Translate customers’ business and technical needs into PandaDoc demos and answer technical and business questions
- Participate in Sales: deliver technical reviews and demos to prospects via calls and video meetings and collaborate with customers and internal teams
- Understand and map complex customer issues and deliver trusted, long-term, high-ROI solutions
- Build relationships with Product Management, Engineering, Product Marketing and Sales to increase technical/business expertise and provide customer-centric feedback
- Establish confidence via product expertise, custom demonstrations, technical calls, workflow outlines, product roadmap discussions and business process diagrams
Requirements
- Computer Science or related Bachelor's Degree
- 2+ years experience in SaaS solutions, concepts, and business models
- Strong presentation skills and customer-facing acumen
- Experience building and leading bespoke technical demos
- Advanced familiarity with system integration methods such as web services, SDKs, & REST APIs
- Experience with Salesforce, Dynamics, Hubspot, and other CRM solutions
- Experience working with Sales, Customer Success, Customer Support, or Development
- High degree of business empathy
- High degree of self-awareness and continuous learning mindset
- Self starter with ability to become a product expert and integrate with on-premise and cloud SaaS products
- Team player with strong communication skills and ability to disseminate technical information to varied audiences
