Director of Patient Throughput – Strategic Discharge Planning
PAM Health
full-time
Posted on:
Location Type: Office
Location: Enola • Pennsylvania • United States
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Job Level
About the role
- Develop and implement system-wide patient throughput and discharge planning strategies across LTACH and IRF settings
- Lead LOS optimization initiatives with a focus on reducing avoidable days and delayed discharges
- Standardize discharge planning workflows to support safe, timely transitions of care
- Monitor throughput metrics to identify trends, bottlenecks, and opportunities for improvement
- Provide enterprise-level oversight and escalation support for high-risk and complex discharges
- Address discharge barriers related to payer authorization, placement availability, social determinants of health, and medical readiness
- Partner with post-acute providers, payers, and community resources to improve access and continuity of care
- Lead complex discharge reviews and interdisciplinary case conferences to drive timely resolution
- Partner with executive leadership, nursing, physicians, case management, therapy, and ancillary services to align throughput goals
- Establish and monitor KPIs related to LOS, avoidable days, discharge efficiency, and readmissions
- Utilize data analytics to drive decision-making and report performance to executive leadership
- Support hospitals in translating data insights into targeted improvement plans
- Ensure compliance with regulatory, accreditation, and payer requirements related to discharge planning
- Promote evidence-based initiatives that reduce readmissions and improve post-discharge outcomes
Requirements
- Bachelor’s degree in Nursing, Healthcare Administration, or related field required; Master’s degree preferred
- Minimum of 5–7+ years of progressive leadership experience in hospital operations, patient flow, or case management
- Demonstrated success improving LOS metrics and managing complex discharge populations
- Executive presence with the ability to influence across multidisciplinary teams
- Strong analytical, problem-solving, and escalation management skills
- Excellent communication, facilitation, and negotiation abilities
- Ability to balance operational efficiency with patient-centered care delivery
Benefits
- Medical Benefits: EPO/HDHP/HSA options, including prescription coverage, Rx ’n Go, and Teladoc
- Comprehensive dental and vision benefits
- Employee Assistance Program, including counseling, legal, and financial service
- Flexible spending (FSA) and health savings (HSA) accounts
- Life and Disability insurance benefits
- Education/In-Service Opportunities including continuing education and tuition assistance
- Supplemental benefits: Accident, critical illness, cancer, pet, and identity theft protection insurance options
- Auto, Home, Cell Phone, and Gym Membership discount offerings
- Personal Travel Discounts
- 401(k) plans and discretionary employer match
- Generous Paid Benefit Time Options
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
data analyticsdischarge planningpatient throughputLOS optimizationKPI monitoringregulatory complianceaccreditation standardscase managementevidence-based initiativesdischarge efficiency
Soft Skills
leadershipcommunicationproblem-solvingnegotiationfacilitationinfluencecollaborationanalytical thinkingescalation managementoperational efficiency
Certifications
Bachelor’s degreeMaster’s degree