Customer Service Specialist – Portuguese, German, English
PAJ
full-time
Posted on:
Location Type: Remote
Location: Germany
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Salary
💰 $742 - $928 per month
About the role
- Serve as the first point of contact and reach out to customers when a tracker triggers an alarm, always with calmness, empathy, and clarity
- Handle requests via phone, chat, or email, providing practical, customer-focused solutions
- Accurately record and document each interaction, ensuring information is complete for the next agent.
Requirements
- Fluency in German and Portuguese
- Professional communication skills in English
- Empathetic, clear, and positive communication
- Team spirit and willingness to collaborate with international colleagues
- Ability to remain calm and professional under pressure
- Commitment to high-quality service, both verbal and written.
Benefits
- Remote work
- Opportunity to support people during difficult moments
- Professional growth with clear career development
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Soft Skills
empathycalmnessclarityprofessional communicationteam spiritcollaborationability to remain calm under pressurecommitment to high-quality service