Paired

Head of E-commerce Operations, CRO

Paired

full-time

Posted on:

Location Type: Remote

Location: Brazil

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Salary

💰 $3,000 - $4,500 per month

Job Level

Lead

About the role

  • Full DTC P&L — You’re accountable for driving revenue and margin across our Shopify store.
  • CRO & Site Performance — You’ll test, optimize, and ship site updates weekly. You know your way around Shopify, custom landing pages, and A/B tools.
  • Ad Platform Strategy — You’ll partner with media buyers to scale Meta, Google, YouTube, and Affiliate while owning cross-channel strategy and budget pacing.
  • Retention & Lifecycle — You’ll own our Klaviyo and Attentive programs. Think: flows, campaigns, segmentation, upsells, subscription strategy.
  • Attribution & Analytics — You’ll live in Northbeam, post-purchase surveys, and cohort data to make decisions. You’re allergic to guesswork.
  • CX Feedback Loop — You’ll build a tight loop with our CX and product teams to identify churn risks, bugs, and new revenue opportunities.

Requirements

  • 5+ years leading ecommerce at a high-growth DTC brand (ideally CPG, consumables, or health/wellness)
  • Deep Shopify Plus experience — theme customization, app management, and conversion logic are second nature
  • Fluent across platforms — You speak Meta, Google, Klaviyo, Northbeam, and post-purchase survey data fluently. You don’t wait on a report—you build it.
  • Creative intuition + analytical rigor — You know when to test, when to double down, and when to kill a loser.
  • Leadership — You’ve built, led, and leveled-up high-performing cross-functional teams. Bonus Points
  • Experience in subscriptions, influencer affiliate programs, and retail-to-DTC funnel coordination
  • Past work scaling from $10M → $100M+
  • Obsessed with hydration, wellness, or performance optimization
Benefits
  • Base salary: USD $3000 – $4,500/month (more for the right fit)
  • Performance-based bonuses, such as ROAS-based incentives or profit-sharing
  • Fully remote, flexible work environment
  • High ownership and direct influence on company growth

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard skills
ecommerceShopify Plustheme customizationapp managementconversion logicA/B testinganalyticssegmentationsubscription strategydata analysis
Soft skills
leadershipcreative intuitionanalytical rigorcross-functional team buildingproblem-solvingcommunicationstrategic thinkingcollaborationadaptabilitydecision-making