Salary
💰 $95,000 - $120,000 per year
About the role
- About Pair Team: an innovative, mission-driven company reimagining how Medicaid and Medicare serves underserved populations; tech-enabled medical group delivering whole-person care by partnering with community organizations.
- We’re building a care model that empowers clinicians and care teams to do what they do best: provide compassionate, high-impact care. We leverage AI and automation to reduce administrative burden, streamline coordination, and ensure patients receive timely, personalized support.
- Our work is powered by a deeply collaborative team of nurses, social workers, community health workers, and medical professionals working alongside product, technology, and operations to close care gaps and improve outcomes for high-need patients.
- We’re one of the largest Enhanced Care Management providers in California and are on track to build the nation’s largest clinically integrated network supporting high-need patients. Our model has demonstrated real impact, including a 58% reduction in emergency department visits and a 29% reduction in hospital admissions.
- At Pair Team, we’re not just delivering care - we’re building the future of more equitable, community-driven healthcare.
- In the News: Forbes, TechCrunch, Axios coverage highlighting accessibility and Medicaid focus.
- About the Opportunity: Pair Team is building a team of deeply passionate individuals ready to change primary care operations for those who need it most. We are looking for a highly motivated full-time Behavioral Health Care Manager who will provide mental health resources and therapeutic interventions for individuals living with Serious Mental Illness, Substance Use Disorder, homelessness, and/or those with high medical needs. The role is remote-first with 1-2 times a month on-site visits near your city and most duties performed from home.
- What You’ll Do: Primarily work with and support enrolled individuals who struggle with severe mental illness or substance use disorders; use evidence-based approaches for short- and intermediary-term interventions; provide crisis intervention techniques; support linkage to ongoing behavioral health treatment; track caseloads in EMR; collaborate with ECM team; participate in systematic case reviews; ensure communication across health care team.
Requirements
- LCSW, LMFT, or LPCC license issued by the state of California
- Bilingual English/Spanish
- Strong understanding of cultural fluency
- Demonstrated professional or personal lived experience working closely with individuals experiencing complex chronic needs, homelessness, or Severe Mental Illness/Substance Use Disorder
- Strong technical skills and comfort with technology innovation, past experience with CRM databases, Google suite, email, and video conferencing
- You are physically located in or near San Diego, California
- Field Ops requires you to maintain reliable transportation for engagement at clinic, community based organization, and health system partner location
- Virtual Ops requires a quiet, HIPAA compliant and internet connected space