Bilingual Case Manager, Spanish Speaking
Pair Team
Bilingual Case Manager, Spanish Speaking
Pair Team
full-time
Posted on:
Origin: • 🇺🇸 United States • California
Visit company websiteSalary
💰 $25 per hour
Job Level
Junior
About the role
- Pair Team is a tech-enabled medical group delivering whole-person care; we’re building a care model that empowers clinicians and care teams to do what they do best
- We’re seeking a full-time Lead Care Manager to engage individuals living with Serious Mental Illness/Substance Use Disorder, homelessness, and/or high medical needs
- This position primarily allows for remote work, with 1-2 onsite visits per month
- You’ll work with Enhanced Care Management to coordinate and outreach, including case reviews and action plans
- Responsibilities include maintaining caseloads, supporting care managers, and meeting monthly encounter metrics
- The role requires use of external/internal platforms to collaborate and carry out daily tasks
Requirements
- 1+ years of general work experience (Case Management preferred)
- You are physically located in California
- Field Ops requires you to maintain reliable transportation for engagement at clinic, community based organization, and health system partner locations
- Virtual Ops requires a quiet, HIPAA compliant and internet connected space
- Bilingual – English/Spanish
- Strong understanding of cultural fluency
- High degree of empathy
- Ability to work collaboratively in a multidisciplinary team
- An eye for optimization
- Organizational skills
- Ability to remain patient when faced with adversity
- Strong technical skills and comfort with technology innovation, past experience with CRM databases, basic Excel, Word, email, and video conferencing
- A valid driver’s license and auto liability insurance
- Demonstrated professional or personal lived experience working closely with individuals experiencing complex chronic needs, homelessness, or Severe Mental Illness/Substance Use Disorder
- 2+ years of case management experience
- Experience with motivational interviewing
- Knowledge of medical terminology
- Zest for problem solving, seeking answers, and thinking outside the box
- Detail-oriented and organized self-starter who is a rockstar multitasker
- Reliable and comfortable in an ever-changing environment
