Pair Team

Bilingual Case Manager, Spanish Speaking

Pair Team

full-time

Posted on:

Origin:  • 🇺🇸 United States • California

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Salary

💰 $25 per hour

Job Level

Junior

About the role

  • Pair Team is a tech-enabled medical group delivering whole-person care—clinical, behavioral, and social—by partnering with organizations deeply connected to the communities we serve.
  • We’re building a care model that empowers clinicians and care teams to do what they do best: provide compassionate, high-impact care. At Pair Team, we leverage AI and automation to reduce administrative burden, streamline coordination, and ensure patients receive timely, personalized support.
  • Our work is powered by a deeply collaborative team of nurses, social workers, community health workers, and medical professionals working alongside product, technology, and operations to close care gaps and improve outcomes for high-need patients.
  • We’re one of the largest Enhanced Care Management providers in California and are on track to build the nation’s largest clinically integrated network supporting high-need patients. Our model has demonstrated real impact, including a 58% reduction in emergency department visits and a 29% reduction in hospital admissions.
  • At Pair Team, we’re not just delivering care - we’re building the future of more equitable, community-driven healthcare.
  • Our Values: Lead with integrity; Embrace challenges; Break through walls; Act beyond yourself; Care comes first.
  • About the Opportunity: Pair Team is building a team of deeply passionate individuals ready to change primary care operations for those who need it most. We are looking for a highly motivated full-time Lead Care Manager who is willing to think creatively and empathically to help our team change the way people access healthcare.
  • This position primarily allows for remote work; however, it includes 1-2 times a month on-site visits in the community alongside a fellow PairMate. You can expect to engage in these in-person activities 1-2 times per month, close to your city, while the majority of your duties, approximately 90%, will be performed from your home.

Requirements

  • 1+ years of general work experience (Case Management preferred)
  • You are physically located in California - Field Ops requires you to maintain reliable transportation for engagement at clinic, community based organization, and health system partner locations - Virtual Ops requires a quiet, HIPAA compliant and internet connected space
  • Bilingual – English/Spanish
  • Strong understanding of cultural fluency
  • High degree of empathy
  • Ability to work collaboratively in a multidisciplinary team
  • An eye for optimization
  • Organizational skills
  • Ability to remain patient when faced with adversity
  • Strong technical skills and comfort with technology innovation, past experience with CRM databases, basic Excel, Word, email, and video conferencing
  • A valid driver’s license and auto liability insurance