Bilingual Case Manager, Spanish Speaking
Pair Team
Bilingual Case Manager, Spanish Speaking
Pair Team
full-time
Posted on:
Origin: • 🇺🇸 United States • California
Visit company websiteSalary
💰 $22 - $25 per hour
Job Level
Junior
About the role
- Pair Team is on a mission to improve the wellbeing of underserved communities by connecting them to high-quality care.
- Pair Team cares for the highest-need Medicaid recipients through a community-led model. We build local partnerships with shelters, food pantries, and other community-based organizations to turn them into a site of care. As a support system for the community, we provide wraparound clinical services, up-skill CBO staff to become Community Health Workers, and utilize our proprietary data-driven technology platform, Arc, for care coordination. Through Medicaid MCOs, we provide healthcare for hard-to-reach, high-need individuals, while sharing healthcare dollars with community groups to expand their social support programs.
- Our Values: Lead with integrity; Embrace challenges; Break through walls; Act beyond yourself; Care comes first.
- In the News: Forbes, TechCrunch, Axios articles about Pair Team.
- About the Opportunity: Pair Team is building a team of deeply passionate individuals ready to change primary care operations for those who need it most. We are looking for a highly motivated full-time Lead Care Manager who is willing to think creatively and empathically to help our team change the way people access healthcare.
- This position primarily allows for remote work; however, it includes 1-2 times a month on-site visits in the community alongside a fellow PairMate. You can expect to engage in these in-person activities 1-2 times per month, close to your city, while the majority of your duties, approximately 90%, will be performed from your home
- What You’ll Do: Maintain ongoing caseload of individuals through the utilization of evidence based approaches to promote engagement and achievement of health goals
- What You’ll Need: 1+ years of general work experience (Case Management preferred)
- Preferred Qualifications: Demonstrated lived experience with homelessness or complex needs; 2+ years of case management; Experience with motivational interviewing; Knowledge of medical terminology; Problem solving; Detail-oriented; Reliable in changing environment
- Because We Value You: Salary: $22-$25/hour; comprehensive benefits; 401k; WFH stipend; gas reimbursements; flexible vacation; equipment provided; opportunities for career growth
Requirements
- 1+ years of general work experience (Case Management preferred)
- You are physically located within Alameda County, California or surrounding areas (San Jose, San Francisco, Martinez, Concord, Livermore, Oakland, Alameda, etc)
- Field Ops requires you to maintain reliable transportation for engagement at clinic, community based organization, and health system partner locations
- Virtual Ops requires a quiet, HIPAA compliant and internet connected space
- Bilingual – English/Spanish
- Strong understanding of cultural fluency
- High degree of empathy
- Ability to work collaboratively in a multidisciplinary team
- An eye for optimization
- Organizational skills
- Ability to remain patient when faced with adversity
- Strong technical skills and comfort with technology innovation, past experience with CRM databases, basic Excel, Word, email, and video conferencing
- A valid driver’s license and auto liability insurance
