Work with product and UX design managers to deeply understand PagerDuty Operations Cloud functionality and customer journeys
Partner with our apps and platform product teams to understand, consolidate, and prioritize their UX needs
Deliver a powerful web and mobile user experience platform that empowers our app teams to deliver market-leading usability
Guide Accessibility and FedRAMP compliance, internationalization (i18n) and localization (l10n) programs to make our products available to more customers
Develop and deliver on an integrated roadmap serving our business priorities and product team needs

Requirements

2+ years of product management experience in SaaS, enterprise software, or developer tools
Familiarity with web and mobile application design and technical implementation
Technical depth and communication skills to collaborate effectively with senior engineers
Proven success in high-velocity product teams delivering customer value through iteration and tight feedback loops
Proficiency with analytics tools and a track record of data-driven decision-making
Ability to communicate clearly with customers and internal stakeholders across product and go-to-market
Strong customer empathy and a curiosity-driven approach to learning their needs
Ability to lead through influence and drive outcomes across teams
Excellent collaboration and communication skills; able to make complex, highly technical topics easy to understand

Benefits

Competitive salary
Comprehensive benefits package
Flexible work arrangements
Company equity*
ESPP (Employee Stock Purchase Program)*
Retirement or pension plan*
Generous paid vacation time
Paid holidays and sick leave
Dutonian Wellness Days & HibernationDuty - companywide paid days off in addition to PTO
Paid parental leave: 22 weeks for pregnant parent, 12 weeks for non-pregnant parent (some countries have longer leave standards and we comply with local laws)*
Paid volunteer time off: 20 hours per year
Company-wide hack weeks
Mental wellness programs

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools

product managementSaaSenterprise softwaredeveloper toolsweb application designmobile application designdata-driven decision-makinganalytics toolsAccessibility complianceFedRAMP compliance

Soft Skills

communication skillscustomer empathycuriosity-driven approachleadership through influencecollaborationability to simplify complex topicsiterationfeedback loopsstakeholder communicationunderstanding customer needs