Pager Health

Associate Chief of Staff

Pager Health

full-time

Posted on:

Location Type: Remote

Location: United States

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Salary

💰 $150,000 - $165,000 per year

About the role

  • Partner closely with senior leaders to support organizational priorities, strategic initiatives, and operational execution. Help translate high-level goals into clear plans, actions, and outcomes that teams can execute against.
  • Identify opportunities to improve, simplify, and standardize processes across the organization. Work with cross-functional partners to design practical solutions that reduce friction, increase clarity, and improve efficiency.
  • Support the execution of cross-functional initiatives by breaking work into manageable components, aligning owners, and driving follow-through. Sit alongside teams when initiatives stall or encounter challenges, helping diagnose issues, facilitate problem-solving, and get work back on track.
  • Act as a connective tissue across teams including Product, Engineering, Client Success, Operations, Finance, and People. Build trust-based relationships and influence without authority to move work forward.
  • Support planning, coordination, and delivery of initiatives by maintaining timelines, tracking dependencies, preparing materials, and following up on action items. Adapt plans as priorities shift and new information emerges.
  • Provide select executive assistant support including calendar management, meeting preparation, agenda development, note-taking, and follow-up. Ensure leaders are well-prepared, organized, and focused on the highest-impact work.
  • Conduct research, synthesize information, and develop clear recommendations to support leadership decision-making. Quickly absorb context and provide structured thinking on complex or ambiguous topics.
  • Prepare clear, concise written and verbal communications including meeting summaries, presentations, and internal updates. Ensure alignment, clarity, and accountability across stakeholders.
  • Operate with a mindset of learning and iteration. Identify what is working, what is not, and propose improvements to how the organization plans, communicates, and executes.
  • Stay current on data, analytics, and reporting trends within healthcare and technology. Introduce new approaches to measurement, visualization, and storytelling that elevate how Pager Health understands and communicates its impact.

Requirements

  • 2 to 5 years of experience in roles involving strategy, operations, consulting, project coordination, or executive support.
  • Bachelor’s degree required in business, healthcare administration, public policy, economics, or related field. A master’s degree such as an MBA, MHA, MPH, or similar is a plus.
  • High technical acumen to include expert level Excel and Presentation skills.
  • Demonstrated ability to balance strategic thinking with hands-on execution.
  • Strong organizational and prioritization skills with the ability to manage multiple workstreams simultaneously.
  • Comfort operating in fast-paced, changing environments with shifting priorities.
  • Strong problem-solving skills and the ability to break complex work into actionable steps.
  • Excellent interpersonal skills with the ability to build trust and collaborate across functions.
  • Clear, concise, written, and verbal communication skills.
  • High degree of discretion, judgment, and professionalism.
  • Willingness and ability to perform executive assistant duties as part of a broader role.
  • Experience in healthcare, digital health, SaaS, or high-growth environments is a plus but not required.
Benefits
  • medical
  • dental
  • vision
  • financial
  • generous PTO
  • stipends for professional development
  • wellness benefits

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard skills
ExcelPresentation skillsProject coordinationStrategyOperationsConsultingResearchData analysisProcess improvementProblem-solving
Soft skills
Organizational skillsPrioritization skillsInterpersonal skillsCommunication skillsTrust-buildingCollaborationAdaptabilityJudgmentProfessionalismStrategic thinking
Certifications
Bachelor's degreeMaster's degree (MBA, MHA, MPH)