Senior Key Account Manager
Paga Group Ltd
full-time
Posted on:
Location Type: Hybrid
Location: Yaba • Nigeria
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Job Level
About the role
- Attracting and managing key account relationships to on-board new deal/projects and manage existing business for high performance; this includes serving as the primary Account Manager and point person for a portfolio of clients.
- Own and manage a portfolio of high-value clients, serving as their primary point of contact.
- Develop and execute tailored account plans aimed at revenue growth, retention, and product adoption.
- Build long-term, trust-based relationships with key decision-makers and influencers.
- Designing and building reports to communicate ideas and status updates.
- Organizing materials and information for tender submissions, including liaison with other units within the Company on submission of bid documents.
- Providing inputs to management for developing capabilities in new areas of strategic value.
- Serve as intermediary between the clients and the internal teams.
- Communicating with cohorts in client and potential client organizations, professionally and socially (where appropriate), to maintain relationships with clients.
Requirements
- Bachelor’s degree
- Minimum of 5-8 years’ experience in a Business Development or Sales function
- Experience in technical payment products
- Exceptional market/customer awareness and networking skills
- Identify upselling opportunities across assigned accounts.
- Drive increased transaction volumes, product usage, and overall account profitability.
- Prepare presentations, performance reports, and insights for internal stakeholders and client leadership teams.
- Stay up to date on market trends, competitor activities, and emerging client needs.
Benefits
- We are an equal opportunity employer and value diversity inclusion.
- We do not discriminate on grounds of colour, race, nationality, religion, age, ethnic origin, disability, gender, marital status, or sexual orientation in our employment practices.
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
business developmentsalesaccount managementreport designpresentation preparationperformance reportingmarket analysiscustomer awarenessupsellingtransaction volume management
Soft Skills
relationship buildingcommunicationnetworkingtrust-buildingorganizational skillsstrategic thinkingcollaborationinterpersonal skillsclient engagementinfluencing
Certifications
Bachelor's degree