Manager, Solutions Engineering
Paddle
full-time
Posted on:
Location Type: Remote
Location: Massachusetts • United States
Visit company websiteExplore more
About the role
- Build a high-performing team that delivers exceptional results and drives regional revenue, creating an environment where people love the work and impact they're making
- Be a role model who improves everything around you - from team processes to customer experiences to cross-functional collaboration
- Own successful go-lives and revenue realization, ensuring your team delivers high-quality implementations that meet commitments and drive measurable value
- Translate company objectives into clear priorities and measurable goals, ensuring your team understands how their work connects to Paddle's mission and success
- Foster a culture where people feel safe to innovate, take ownership, and continuously raise the bar
- Champion collaboration across teams and geographies, balancing regional needs with company-wide priorities to maximize impact
Requirements
- Demonstrated leadership experience - whether through managing a team, leading a Solutions function, or mentoring others in customer-facing technical roles
- Experience across the full customer lifecycle from pre-sales through go-live, with a track record of driving revenue realization
- Deep understanding of both solutions engineering craft and what it takes to be a great people leader
- Talent for simplifying complexity - breaking down ambiguous challenges into clear action and helping others do the same
- Passion for coaching and developing people, with a track record of helping team members grow through honest, direct feedback
- Data-driven approach to making decisions, setting measurable goals, and tracking team performance
- Strong cross-functional partnerships and networks of trust across teams and geographies
Benefits
- Attractive salaries
- Stock options
- Retirement plans
- Private healthcare
- Wellbeing initiatives
- Unlimited holidays
- 4 months paid family leave regardless of gender
- Annual learning fund
- Regular internal and external training
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
solutions engineeringcustomer lifecycle managementrevenue realizationimplementation managementdata-driven decision makinggoal settingperformance tracking
Soft Skills
leadershipcoachingmentoringcross-functional collaborationsimplifying complexitycommunicationteam developmentinnovationownershiptrust building