Paddle

Solutions Engineer

Paddle

full-time

Posted on:

Location Type: Remote

Location: TexasUnited States

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About the role

  • Become an expert on the Paddle product suite, including the checkout, dashboard, and APIs
  • Communicate confidently with C-suite and senior developers to support them in building incredible experiences for their customers
  • Write integration plans and sample code for sellers to assist them in implementing their own Paddle integration
  • Support and empower Account Executives on customer calls to help win new business
  • Work with Customer Success Managers to help our customers onboard and launch smoothly
  • Play a role in product development, by communicating issues and feature requests to the Product and Engineering teams
  • Contribute to public and internal documentation
  • Be a role model within the team for new & junior members to learn from

Requirements

  • You have excellent web technologies experience including HTML, CSS and JavaScript and an understanding of how the technologies work together.
  • You have experience using and integrating APIs.
  • You have strong interpersonal and customer management skills that you developed in a customer-facing role.
  • You have the ability to discuss technical concepts with both technical and non-technical audiences.
  • You understand the online payments infrastructure, ideally with experience within this world.
Benefits
  • We offer a full suite of benefits, including attractive salaries
  • stock options
  • retirement plans
  • private healthcare
  • well-being initiatives
  • unlimited holidays
  • enhanced parental leave
  • invest in learning and help you with your personal development via constant exposure to new challenges, an annual learning fund, and regular internal and external training.
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
HTMLCSSJavaScriptAPI integrationweb technologies
Soft Skills
interpersonal skillscustomer management skillscommunication skillsteam leadership