Paddle

GTM Operations Analyst

Paddle

full-time

Posted on:

Location Type: Remote

Location: Massachusetts • United States

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Job Level

Junior

About the role

  • Assist the Deal Desk Manager with the review, approval, and processing of standard sales contracts, quotes, and order forms.
  • Ensure all final deal details are accurately reflected and maintained within the Salesforce CRM and related financial systems.
  • Maintain and update internal documentation for standard deal structures, pricing rules, and approval workflows.
  • Act as the first point of contact for routine sales team inquiries regarding contract status, standard pricing, and approval routing.
  • Support the GTM Operations Manager in validating sales data and key performance indicators used for commission calculations.
  • Assist with the monthly and quarterly commission calculation process, including processing inputs and generating output reports for review.
  • Generate and distribute standard compensation statements and reports to sales personnel.
  • Assist with ad-hoc reporting and analysis related to GTM performance, sales cycle metrics, and pipeline health.
  • Support the overall GTM Operations team on minor administrative tasks and data cleanup projects within Salesforce.

Requirements

  • Bachelor’s degree in Business Administration, Finance, Economics, or a related field, OR 1-2 years of experience in an administrative or data-heavy role.
  • Demonstrated proficiency with Microsoft Excel/Google Sheets (e.g., VLOOKUP, Pivot Tables, data manipulation).
  • Exceptional attention to detail and a high commitment to accuracy and data integrity.
  • Strong organizational skills with the ability to manage multiple tasks and deadlines in a fast-paced environment.
  • Excellent written and verbal communication skills.
  • Familiarity with Salesforce or another major CRM platform.
  • Basic understanding of the sales cycle and business terminology (e.g., margin, revenue, contract terms).
  • Experience related to financial analysis, accounting, or compensation administration.
Benefits
  • Attractive salaries
  • Stock options
  • Retirement plans
  • Private healthcare
  • Well-being initiatives
  • Unlimited holidays
  • Enhanced parental leave
  • Investments in learning
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
data manipulationVLOOKUPPivot Tablesfinancial analysiscompensation administrationcontract processingsales data validationreport generationad-hoc reportingdata cleanup
Soft Skills
attention to detailorganizational skillscommunication skillsability to manage multiple taskscommitment to accuracy