Packsize

Resident Service Engineer – Weekend Shift

Packsize

full-time

Posted on:

Location Type: Office

Location: Bethlehem • Pennsylvania • United States

Visit company website

Explore more

✨ AI Apply
Apply

Salary

💰 $70,000 - $75,000 per year

About the role

  • Install, configure and maintain Packsize equipment solutions onsite at a designated customer’s facilities
  • Troubleshoot issues using technical drawings and documentation
  • Work cross-functionally with R&D, Software and Quality Engineering teams
  • Perform routine maintenance and emergency services as they arise
  • Analyze customer Key Performance Indicators (KPI's) to identify new or ongoing machine performance issues
  • Installation of Packsize solutions and training others to use and maintain it
  • Communicate with Packsize and customer’s personnel effectively

Requirements

  • Associates Degree, Vocational Training or equivalent experience
  • Bachelor's Degree in a related area preferred
  • Knowledge of Windows platforms
  • Knowledge of mechanical platforms
  • Ability to work independently with little or no direct supervision
  • Basic Microsoft (Excel, Word) or Google Suite (Sheets, Docs) experience is helpful, but not required
  • Customer service focus
  • Knowledge of and effective use of hand tools
Benefits
  • Comprehensive health insurance
  • Paid time off
  • Safety requirements adherence
  • Training opportunities
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
installationconfigurationmaintenancetroubleshootinganalyzing Key Performance Indicatorsmechanical knowledgehand tools usage
Soft Skills
communicationindependencecustomer service focus
Certifications
Associates DegreeVocational TrainingBachelor's Degree in a related area