Pacify

Program Manager

• Support the recruitment process by coordinating and conducting interviews and managing the onboarding of new doulas to ensure we grow with integrity
• Coordinate onboarding of all new doulas to the Pacify network
• Ensure all Pacify networks are up to date on HIPAA, Medicare FWA training and exclusion lists and any additional training required
• Conduct daily quality assurance reviews of all doula visits, maintaining our high standard of care as it relates to timeliness and accuracy
• Document and follow-up with client reviews
• Create engaging content for the monthly doula newsletter, keeping our network informed, inspired, and connected
• Support the Clinical Department with Pacify’s Scholarship programs, empowering aspiring doulas to join our mission
• Develop and manage our Doula Mentorship Program for those who are awarded the scholarship
• Collaborate across teams to drive innovation in doula user experience and network growth
• Present at community events and meetings and/or press-related interviews
• Attend all team meetings
• Travel to meetings may be required

Doula Program Manager

Data Analyst

• Partner with stakeholders to translate business objectives into data requirements and actionable insights.
• Proactively analyze data to identify emerging trends, patterns, and opportunities.
• Perform statistical modeling and analysis of structured and unstructured datasets to develop metrics, reports, and visualizations.
• Collaborate with technology teams and business users to design and deliver data solutions.
• Identify, capture, and validate data from internal and external sources.
• Build and maintain robust statistical models for monitoring and ad hoc analyses.
• Develop clear, compelling data visualizations, dashboards, and presentations to communicate findings.
• Champion best practices for data quality, governance, and accessibility across the organization.

Doula Program Manager

Senior Data Analyst