Pacifica Beauty

Supply Chain

• Lead the CPFR process with customers i.e. Walmart/Target/Ulta to drive high in-stock rates, accurate forecasts, and strong OTIF performance.
• Monitor and analyze system, including Walmart Retail Link, Luminate, and supply chain dashboards to track sales, inventory, and replenishment trends.
• Develop and communicate weekly demand and inventory insights to internal teams and Walmart partners.
• Align with Demand Planning, Sales, and Operations to ensure forecast accuracy for core and promotional items.
• Manage new item setups, modular transitions, and promotional events to ensure smooth execution and supply continuity.
• Identify risks in supply and demand, recommend corrective actions, and communicate potential service impacts early.
• Track and improve key metrics: forecast accuracy, inventory health, OTIF, and weeks of supply.
• Partner with Logistics and 3PL providers to ensure timely shipments and issue resolution.
• Support continuous improvement initiatives across planning and replenishment processes.

Customer Supply Chain Manager

Compliance

• Manage and maintain PIFs (Product Information Files) and supporting documentation for global markets.
• Oversee ingredient reviews and submissions through WERCS, Novi Connect, and UL databases.
• Ensure timely and accurate updates of formula data, allergens, SDS, and labeling requirements.
• Maintain product compliance tracking, including MoCRA requirements, FDA registration, and responsible person documentation.
• Partner with Product Development, Packaging, Quality, and Operations to ensure all formulas and packaging meet global regulatory standards.
• Collaborate with external regulatory consultants and testing labs to secure product registrations, claims substantiation, and stability/safety testing.
• Support marketing and creative teams with compliant copy, ingredient transparency, and claim language review.
• Coordinate product safety testing, stability, preservative efficacy, and compatibility studies.
• Ensure all finished products meet applicable EU, UK, Canadian, and US regulatory requirements.
• Monitor and interpret changes in regulatory frameworks impacting beauty, skincare, haircare, and fragrance categories.
• Manage all documentation control related to formulas, safety reports, testing data, and ingredient disclosures.
• Maintain organized and current regulatory folders for both in-development and in-market products.
• Assist in developing internal systems and templates to streamline compliance and reporting.
• Create, maintain, and validate master data for items and BOMs in ERP.
• Partner with cross-functional teams (Planning, Procurement, Finance, Regulatory, Logistics) to ensure data accuracy and alignment with business needs.

Customer Supply Chain Manager

Product Development, Regulatory Specialist